Welcome to NOLA 311, New Orleans online city service information site. For live assistance, please dial 311. Mobile phone users or persons outside of the New Orleans area may need to dial 504-658-2299. NOLA 311 provides a prompt, courteous, and professional customer service experience to New Orleans residents, visitors, and businesses seeking general information and services.
NOLA 311 sets the benchmark for exceptional customer service through compassionate, helpful and knowledgeable staff, enabling the government to be transparent, responsive, effective, and efficient.