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The City of New Orleans

Mayor Mitchell J. Landrieu

How to apply

New Orleans Area Applicants

If you are in the New Orleans area, you must come in person to the Civil Service office to turn in your application and supporting documents.  Applications are accepted Monday - Friday from 8:00 am – 5:00 pm.  The Civil Service Department creates eligible lists of applicants form which city agencies make hires. The Civil Service Department does not make the hiring decisions.

Application Office

Civil Service Department
1340 Poydras Street, Suite 900
New Orleans, Louisiana 70112
(504) 658-3500

Out of Area Applicants

If you are outside of the New Orleans area and are unable to apply in person, you can mail the required documents to the address above or fax them to (504) 658-3598.

Once you have selected a job you are interested in:

  • Fill out the Application for Examination form. You may only apply for one job per application. Put the official job title on the application.
  • Fill out the personal history form.
  • You may also need to submit any educational or licensing documents if listed on the job announcement.
  • Only apply for positions which are posted.
  • For positions requiring tests, you will be notified by mail of the scheduled testing dates.



  • Be specific, especially on previous work experience.
  • Verification of previous employment with a letter from previous employer(s) or a W-2 (Income Tax) form(s) may be required.
  • The application review and testing process takes time.
  • You must meet the minimum qualifications requirements to be considered for hire.

If you want a job that is not currently listed

  • You may fill out an interest card at Civil Service.
  • You will receive a letter in the mail when we post the job announcement for that position.
  • When you receive the letter, come to Civil Service to fill out an application 

Minimum Qualification Requirements

You must meet the minimum qualification requirements for both promotional and original entrance jobs.  They will be listed on the job announcement.

  • Some job counselors may tell you to apply for a position even if you don’t qualify. You should only apply for jobs for which you believe you meet all of the posted qualifications. 
  • If education can be substituted for experience, or vice versa, this will be stated on the announcement.
  • If you have any questions about the minimum requirements please call 504-658-3500.


Documents Required

  • You must have an original diploma or official, sealed transcript for the education requirement.
  • We will view the original document and make our own copy of it.
  • Original licenses may also be required.  Make sure it is current, and has not expired. We do not keep licenses.
  • We do not accept photocopies of diplomas or licenses.

Testing Methods

  • There are three methods of testing:
    • Written tests
    • Oral tests, and
    • Ratings of training and experience – scores based on job experience and education.
  • We may use one method or a combination of two or more.
  • Certain job classifications may include other screening methods such as psychological or medical exams, agility tests, or performance tests.
  • The methods to be used will be stated on the examination announcements.


  • Write your address clearly so we can notify you.
  • Notify our office should you change your address.
  • In some special cases, you may be given test date at the application desk.


Test Results

  • You will be notified by mail of your test results. They will be a grade/score or a band number.
  • If you receive a band number, You are considered equal with all applicants in the same band.
  • For open ended jobs, your place on the eligibility list could rise or fall every time an examination is given or when someone is hired from the list.
  • If you want to improve your test scores, you must wait the prescribed waiting time on the announcement before taking the test again.
  • Sometimes qualifications instead of test scores are used to determine your eligibility and names are placed on a non-competitive eligibility list.


  • To find out where you are on the eligibility list contact our certification office at (504) 658-3545.


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Last updated: 4/23/2015 12:49:59 PM

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