The Department of Public Works Parking Division is responsible for enforcement of City ordinances in regard to public safety by managing curb space (on-street parking) in certain densely populated areas. Measures include ticketing and towing violating vehicles, immobilizing vehicles, and towing abandoned vehicles. This division is also responsible for establishing and managing residential parking zones throughout the City.
New Parking Meters
The City is in the process of installing new, improved solar-powered parking meters throughout the City. Rollout of the new meters is phased with the transition occurring first in the Central Business District and then the French Quarter. All existing meters will be replaced citywide by the end of 2014.
The new parking meters include video touchscreens with user instructions available in English, Spanish, French and Vietnamese.
The meter update does not affect the current meter rates or hours of operation. Current parking meter hours of operation are Monday through Saturday from 8:00 a.m. to 6:00 p.m. The new meters accept coins, cash, debit and credit card payments.
In addition to installing new parking meters, the City has transitioned to a new pay-by-phone provider. To register with the new pay-by-phone service provider, visit www.parkmobile.com from your computer or smart phone.
Setting up your new pay-by-phone account is simple. You will need:
Vehicle license plate number
A credit or debit card
Mobile phone number
Once your account is set up, simply follow the prompts to enter in the meter “parking zone” number. See image at the right of where to identify the “parking zone” number. Using the new pay-by-phone feature requires a $.35 per transaction fee, in addition to the meter space rental. Expect an e-mail confirmation when your account is set up, e-mail confirmation that your payment was accepted and a notification text/e-mail 15-minutes prior to the meter expiring to remind you to add time to the meter rental or to complete your transaction so you can return to your vehicle.
A Meter Rental Permit is required to block off a street parking meter for a defined period of time. Depending on the details of your work, you may need specific special event permits or other permits to comply with the Code of the City of New Orleans.
Requests for meter or paystation space rentals/removals can be processed between 9:00am and 4:00pm, Monday through Friday at City Hall, 1340 Poydras Street, Ste. 801. The application must be completed and left for processing in the Parking Division Office. Click here for a Meter Rental application, plus full information on fees and required documents.
Residential Parking Permits
A Residential Parking Permit is required to park on certain streets during specific or very busy times in the City of New Orleans. Residential Parking permits are valid for specific neighborhoods and for a specific duration of time. Click here for a Residential Parking Permit application, plus full information on fees and required documents.
Residential Parking Zones
To establish a Residential Parking Permit zone:
A letter from the Neighborhood Association must be sent to:
1340 Poydras Street Ste. 801
New Orleans, LA 70112
This correspondence should verify the need of area residents for RPP in conjunction with the current Code of the City of New Orleans relative to Residential Parking.
A meeting must be held with the Executive Board of the organization and representatives from the RPP office. At this meeting a review of the ordinance, the process and policies will be provided by RPP office.
A public forum must be scheduled by the Neighborhood Association. Information on the place and date should be coordinated with the RPP office.
The RPP office will publish a notice in the newspaper. Flyers will be provided to the Neighborhood Association for distribution to area residents.
A full report must be prepared by members of the Neighborhood Association for presentation to the City Council. (The RPP office will advise the association which data must be included in this report.)
The forum will be conducted by RPP staff and officers of the Neighborhood Association.
A report of recommendations will be submitted to the City Council. This report will include parking survey data and other activities related to RPP in the specific neighborhood.
The City Council will review the report and take appropriate action to approve or disapprove.
If approved by the City Council, petitions from residents must be submitted to the RPP office. A majority of households on the block must sign the petition for that block to have RPP signs installed. Each side of the block is petitioned separately. If the block is 51% or more commercial, signs will not be installed on that block.
Signs (with 2 hr. restrictions) will be installed block by block if the majority of residents on a block have signed the petition.
Courtesy tickets will be issued for several days prior to enforcement
The program will start by focusing on parking fine debt owed by motorists who do not have valid addresses on file to receive notices by mail.
Over 105,000 vehicles are notice-eligible.
A vehicle becomes notice-eligible after it has accrued one or more unpaid, delinquent parking tickets (A ticket is delinquent once 30 days have passed from issuance).
A vehicle will become boot-eligible after receiving two consecutive On-Vehicle-Notices without a response.
When did the On-Vehicle-Noticing program start?
This program started April 30th, 2013.
How do I pay for my tickets over the phone?
To pay for your tickets over the phone call 504-525-0088. This phone number is available M-F 8:30AM - 5PM.
How do I pay for my tickets over the internet?
To pay for your tickets over the internet go to www.nola.gov.
I want to pay in person. Where can I pay?
Administrative Hearing Center
1340 Poydras St, St 800
New Orleans, LA 70112
M-F 8 AM - 5 PM
N. Claiborne Ave. Auto Impound Lot
400 N Claiborne Ave
New Orleans, LA 70112
7 Days a week 7 AM - 1 AM
I want to mail my payment. Where can I mail my payment?
City of New Orleans
P. O. Box 52828
New Orleans, LA 70152
There is a strange vehicle in my neighborhood with cameras on it, why?
The vehicle you see is the New Orleans noticing and booting vehicle. The cameras scan license plates looking for vehicles with outstanding parking citations.