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The City of New Orleans

Mayor Mitchell J. Landrieu

Contesting Parking and Photo Safety Citations & Boot Eligibility

Citizens may request a hearing to contest a Photo Safety Camera ticket by following the instructions below. Citizens contesting a parking ticket may do so in person at the Administrative Hearing Center (AHC), located at 1340 Poydras Street, Suite 800, on Monday through Friday from 8 a.m. to 4:30 p.m.

Contesting Parking Citations In-Person

Parking tickets may be contested in person at the Administrative Hearing Center, located at 1340 Poydras St., Ste 800 on or before the date indicated on the face of the ticket. The Administrative Hearing Center is open from Monday through Friday from 8 a.m. to 4:30 p.m.

The ticket writer (for parking citations only) will attend the hearing, if requested, on the originally scheduled date indicated on the face of the citation. During in-person hearings, citizens may bring additional evidence or documentation with them to support their claim.  

Contesting Photo Safety Citations In-Person

In-person hearings provide citizens the opportunity to contest a photo safety citation, on a scheduled day. To request a hearing to contest a photo safety ticket, sign the coupon on the reserve side of your citation and mail it, along with the corresponding bar code, to:

            Notice at Violation Processing Center

            PO Box 22091

            Tempe, AZ 85285-2091

Details of the hearing date will be mailed to the address on file with the Louisiana Office of Motor Vehicles. Hearing dates are typically held on Tuesdays and Thursdays from 8 a.m. to 3 p.m. Hearings will not be scheduled between Noon and 1 p.m.

Contesting Citations By Mail

The mail hearing process provides all the possible options a citizen requesting an in-person hearing would have, while letting citizens and tourists contest parking citations without appearing in person.

Mail-In Procedure

To have a hearing by mail, citizens must follow instructions on the back of the citation to submit a written explanation of facts, along with all pertinent documentation relevant to the case.  This information must be received on or before the administrative hearing date. This allows the hearing officer to review the circumstances just as s/he would for an in-person hearing. No hearing will be granted after that date. 

Information on the back of citations indicate where your mail-in hearing information and supporting documentation should be sent.

Request a Re-Hearing (Parking Citations Only)

Citizens disagreeing with the decision rendered by the hearing officer in their initial hearing can request a re-hearing.  To have a re-hearing, citizens must post a bond in the amount of the fine and/or fees for which the hearing officer has ruled “Responsible.”  Requests for re-hearings and the bond must be received within thirty (30) days of the original hearing.  Once the request is received, the citizen will be scheduled for the next re-hearing date.

Procedure

On that date, the case file and tape recorded hearing or mail-in documents are reviewed by a panel of three (3) hearing officers, excluding the original hearing officer.  The citizen is also allowed to present any further information or arguments he/she feels appropriate.  At the conclusion of the re-hearing the panel will review the facts and the law, and affirm, reverse or modify the original decision.

Request an Appeal (Photo Safety Citations Only)

Any citizen unsatisfied with the decision rendered by the hearing officer in an initial hearing for a photo safety violation may request an appeal hearing in New Orleans Traffic Court external link.  In order to have an appeal hearing the citizen must pay a $50.00 non refundable fee at Traffic Court.  The $50.00 must be paid within thirty (30) days of the original hearing.  The appeal hearing will be scheduled by Traffic Court.

On the appeal date the case will be reviewed and a decision rendered by one of the Traffic Court Judges.

Boot Eligibility Hearings

When a citizen has met the criteria for having a vehicle booted by having three (3) or more outstanding citations, the citizen must be notified of this boot eligible status.  At that time they are mailed a seizure notice.

Upon receiving this notice citizens have fifteen (15) days in which to request a hearing.  This hearing does not address the validity of the citations, but rather the fact that these citations have remained outstanding with no action taken.

Cashiering

Both the Administrative Hearing Center and the city’s impound facility at 400 N. Claiborne Avenue contain a full cashiering facility.  Citizens wishing to pay parking citation(s) can do so at either location.  Citizen who request a hearing and are found responsible for the parking or photo safety citation may pay the citation at either location.

Administrative Hearing Center Cashiering

Citizens complete any payment or refund needed at the AHC Cashiering Office. This includes:

  • Refunds
  • Bonds
  • Payments for tow fees
  • Updates on outstanding fines and fees. 
  • Release of booted vehicles
 
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Last updated: 10/8/2014 5:20:15 PM

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