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The City of New Orleans

Mayor Mitchell J. Landrieu


 The Department of Public Works’ Maintenance Division is responsible for filling potholes . In 2011, DPW filled 54,637 potholes. In 2012, DPW filled 60,401 potholes.


How do I report a pothole?

You can call 311 between 8am and 5pm Monday through Friday to report a pothole. The 311 Customer Service Agent will record the location of the pothole and issue you a ticket number. That ticket will then be sent to the Department of Public Works’ Maintenance Division to evaluate and address. 

What information do I need to report a pothole?
I reported a pothole to 311 but it wasn’t fixed. Why not?
How do I follow up on a pothole I reported?
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Last updated: 2/28/2014 12:43:25 PM

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