Navigation Search Map (504) 658-4000

Translate this page

The City of New Orleans

Mayor Mitchell J. Landrieu

EMS Divisions

The men and women of New Orleans EMS make up a highly-trained, specialized staff that encompasses multiple divisions. Click here for a full org chart, or see individual division information below.

Communications

The Communications Division works in the New Orleans Communications Center to process 911 Calls for Service. Communications Division staff. Every member of the New Orleans EMS Communications Staff maintains status as a Nationally Registered Emergency Medical Technician and as a certified Emergency Medical Dispatcher.

New Orleans Communications Center

At the New Orleans Communications Center, EMS staff, alongside NOPD and NOFD staff, provides 911 call-taking and dispatching services for citizens and visitors in New Orleans. NOEMS is part of Louisiana Region One Communications (LAROC), the recently implemented innovative radio communications plan encompassing all Public Safety in the four parish region to ensure strong interoperable communications across parish, region, and state jurisdictions.

The Communications Center processes approximately 55,000  calls for emergency medical assistance annually. The Center uses state of the art technology including Power 911 Intelligent Call-Taking work-stations, Priority Dispatch ProQA call-taking software, PremierCAD Computer Aided Dispatch, and Advanced Tactical Mapping System (ATM).

Planning, HR and Finance Department

New Orleans Emergency Medical Service’s Planning, HR and Finance Department manages all human resources duties, as well as issues involving infection control, department finances and the permitting of all Orleans Parish EMS permits. This department also oversees NOEMS’s Liason personnel in the Office of Emergency Preparedness and Homeland Security, Backup Ops Director, Backup EMS Assistant Medical Coordiantor and Field Paramedics when needed. Deputy Chief Wilson is responsible for maintaining State and Federal grants for NOEMS.

The Planning, HR and Finance Department led by Deputy Chief Yolanda Wilson.

Operations

The New Orleans EMS Operation Division is responsible for all day-to-day duties in operating municipal 911-ambulance service.  This division houses all of the field personnel, which includes field supervisors, and full and part time EMTs and paramedics and is also responsible for the scheduling of all street and detail medical coverage. New Orleans EMS runs emergency services 24 hours a day, seven days a week to ensure the continuity of first-rate emergency care to the citizens and visitors of New Orleans, no matter what the circumstance.

The Operations Division is led by Deputy Chief Ken Bouvier.

Education and Training

NOEMS’s Education and Training Division is responsible for coordinating and implementing all educational and training classes, ensuring departmental quality improvement as well as outreach to the New Orleans community. Some of the classes offered to our employees include ACLS, PHTLS, PEPP, AMLS, CEVO, Haz-Mat and all others that are required for National Registry recertification.

Education and Training also offers a Field Training Program for monitoring new employees, along with arrangements made with many other agencies providing the opportunity for individuals to complete internship or gain experience through our department. Clinical Officer reviews reports and trends through our department to ensure NOEMS’s quality improvement and to gather stats for various programs such as the CARES (Cardiac arrest registry to enhanced survival) registry.

The Education and Training Division is led by Lynn Ramagos, Jr.

Community Outreach

NOEMS provides community outreach education to the community by offering CPR courses, participating in child passenger safety events, The Sudden Impact Program, The New Orleans Public Safety Explorers Program and other various public safety displays at local area schools and parks.

Logistics and Operations

The Logistics Team is responsible for inventory, ordering and maintaining supplies and equipment and helping maintain disaster readiness including disaster trailers, boats, medical surge bus and the command trailer. 

The Special Operations Team is made up of New Orleans EMS Paramedics and EMT's that are special trained as SWAT Medics, Swift Water and Dive Medics, Hazardous Materials Medics, IPMBA Certified Bike Medics and the Honor Guard.

Paramedic Cedric Palmisano currently serves as the Deputy Chief of Logistics and Special Operations for New Orleans Emergency Medical Services. In this capacity Mr. Palmisano is responsible for overseeing the field testing of new products, purchasing all supplies and equipment, purchasing and maintaining the fleet and Special Operations. 

 
Add to Twitter Add to Newsvine Add to Reddit Add to Yahoo Bookmarks Add to Yahoo MyWeb Add to Facebook Add to LinkedIn Add to Digg Add to Google Bookmarks Add to Terchnorati Add to StumbleUpon Add to Delicious

Last updated: 6/3/2014 5:52:49 PM

Was this page helpful?
 
 

 
 Security code