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The City of New Orleans

Mayor Mitchell J. Landrieu

Frequently Asked Questions

Records

How can I get my medical records from a visit to a New Orleans Health Department clinic?

To request a copy of your records, call 311.

How can I get my immunization records if I was immunized at a New Orleans Health Department clinic?

To request a copy of your immunization records, call 311.

How do I get a birth certificate, death certificate, or marriage license?

To get a copy of a birth certificate, death certificate, or marriage license, visit the Department of Health and Hospitals Vital Records Office

Location:
1450 Poydras St.
Suite 400
New Orleans, LA 70112 (map)

Phone: (504) 593-5100

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Dental Care

Where can I get low cost dental care?

The Health Department operates two programs that provide low cost dental care: Health Care for the Homeless, which serves homeless individuals, and the Dental Program for Senior Citizens co-sponsored by the New Orleans Council on Aging, which serves people age 60 or above. For more about these programs, visit the Health Care for the Homeless page.

Three community health centers in New Orleans offer dental services. These centers charge fees based on your income and family size.

Daughters of Charity Carrollton Health Center

3201 S. Carrollton Ave
New Orleans, LA 70118 (map)

Dental program: (504) 212-9550

Daughters of Charity Bywater Health Center

1030 Lesseps St.
New Orleans, LA 70117 (map)

Dental program: (504) 941-6079

Excelth Family Dental Center- Algiers

Arthur Monday Multi Purpose Center
1111 Newton Street, Suite 207
New Orleans, LA 70114 (map)

Phone: (504) 302-9236

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Lead

Where can I find local resources for dealing with lead?

The Louisiana Department of Health and Hospitals operates the Childhood Lead Poisoning Prevention Program. For more information on local resources for dealing with lead, visit their website or contact them at (504) 568-8254.  

Where can I learn how to prevent lead poisoning?

The CDC has a page on lead poisoning prevention tips, including who is at risk and how to prevent exposure.

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Reportable Conditions

If I am a medical provider, what diseases must I report and where do I report them?

The Louisiana Department of Health and Hospitals operates the reportable disease surveillance program, where you can learn which diseases are reportable and how to report cases. 

The DHH Infectious Disease Epidemiology Section, which operates the surveillance program, can be reached at (504) 568-8313.

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Environmental Health

Where can I learn more about mold exposure?

The Louisiana Department of Health and Hospitals Center for Environmental Health has a guide to mold issues and what to do if you find mold in your home or business. 

Where can I report a sanitation issue, such as garbage or illegal dumping?

Call NOLA 311 by dialing 311 from any New Orleans based phone. 311 handles requests for a number of issues handled by the city and can refer callers to other city departments. Learn more about NOLA 311 here.

Where can I report an environmental health concern?

Call the Louisiana Department of Health and Hospitals Center for Environmental Health at (888) 293-7020.

Where can I learn more about blight and blighted properties?

City of New Orleans Code Enforcement's website has more information about what the city is doing to fight blight in New Orleans.  

Blight Status lets you check the status of blighted properties in New Orleans. 

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Health Conditions

Where can I find out about West Nile and how to deal with mosquito problems?

The New Orleans Mosquito, Termite, and Rodent Control Board administers mosquito control activities in New Orleans. Learn more or contact the Board here. 

The Louisiana Department of Health and Hospitals Office of Public Health makes West Nile surveillance reports, broken up by parish, available on their site. 

More information about the West Nile virus and how to protect yourself is available on the CDC's West Nile page.

Where can I get information on other diseases and conditions, such as diabetes and heart disease?

Healthfinder.gov can give you advice on healthy living and health issues. 

MedlinePlus is a health encyclopedia with information on many diseases and conditions.

The Centers for Disease Control and Prevention (CDC) also provides information on health and safety topics.

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Last updated: 11/14/2014 9:40:08 AM

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