Public Health Emergencies

Smart911

The City of New Orleans uses RAVE Mobile Safety's alert platform to notify residents and tourists in emergencies. All residents can text NOLAREADY to 77295 or sign up online to receive these alerts.

Once you are signed up to receive basic alerts via text, call, and/or email, residents may wish to provide more information that may be shared with emergency responders and local emergency management professionals. This can be done by completing the full Smart911 profile at nola.gov/smart911.

Some important information to share on your Smart911 profile:

  • If you do not have access to personal transportation in the event of an emergency
  • If you require communication equipment or an interpreter to share your needs with first responders
  • If you have a health or medical condition that may be worsened during an emergency due to healthcare service disruptions

Once you have completed your Smart911 profile, go to your Settings and make sure the following statement is checked: 

Share my Smart911 Profile with LA – City of New Orleans, NOLA Ready, Orleans Parish, RAVE National Emergency Preparedness, State of Louisiana, United Way of Louisiana to support emergency preparedness. Your data can help emergency managers strengthen their plans for responding to and recovering from natural disasters or other emergencies

Printable Resources

How to Create a Smart911 Profile (VIDEO)

Volunteer with Us

The New Orleans Medical Reserve Corps offers opportunities for both medical and non-medical volunteers to promote public health preparedness through outreach and to respond to public health emergencies alongside New Orleans Health Department staff and other City/State partners.

To learn how to volunteer visit our volunteer page.