Navigation Search Map (504) 658-4000

Translate this page

The City of New Orleans

Mayor Mitchell J. Landrieu

Android Install Instructions

Readiness Checklist

  1. Your new phone is active and you can browse the internet.
  2. Any City email accounts have been removed.
  3. Wireless is turned off.
  4. You’ve created an Play Store account and its username and password is readily available.


MDM Installation

  1. Click the link in the ServiceDesk text message on your mobile device. 1.png
  2. Select the Worx application from the Google Play Store. 2.png
  3. Choose "Install". 3.png
  4. Choose "Accept" to allow App permissions. 
  5. When installation is complete, choose "Open". 
  6. When opening Worx Home for the first time, you will be asked to enter a server URL. 6.png
  7. Enter the server URL: 7.png
  8. Choose "Activate" to enable Worx Home to administrate your device. 
  9. Enter your network user ID and password 9.png
  10. The following screen is displayed once your device is successfully installed
  11. Your installation is now complete.  You can now check for incoming mail using the Email application.
Add to Twitter Add to Newsvine Add to Reddit Add to Yahoo Bookmarks Add to Yahoo MyWeb Add to Facebook Add to LinkedIn Add to Digg Add to Google Bookmarks Add to Terchnorati Add to StumbleUpon Add to Delicious

Last updated: 7/28/2014 12:32:57 PM

Was this page helpful?

 Security code