NEW ORLEANS, LA – Today, the City announced that the QualityofLifeSTAT meeting that was originally scheduled for January 16, 2014 has been postponed. The next QualityofLifeSTAT meeting is scheduled for February 20, 2014 and will include the agenda from December 19, 2013-February 20, 2014.
The BottomLineSTAT meeting scheduled for January 23, 2014 will proceed as scheduled.
CustomerServiceSTAT is the City's performance management tool for results related to frequent sources of City interactions with the public, with an emphasis on 311 calls, permitting and licensing, and land use issues. Managers use the data from CustomerServiceSTAT to identify solutions, make adjustments, and improve overall performance. These meetings are held the first Thursday of every month.
BlightSTAT is the City’s performance management tool for tracking the City’s progress towards reducing the blight count in New Orleans. These meetings are held the second Thursday of every month.
QualityofLifeSTAT is the City’s performance management tool for addressing public nuisance quality of life issues, including repairs to streetlights and potholes, clearing illegal dumping sites, and towing abandoned cars. These meetings are held the third Thursday of every month.
BottomLineSTAT is the City’s performance management tool for revenue collection and cost containment efforts. These meetings are held the fourth Thursday of every month.
ReqtoCheckSTAT is the City’s performance management tool for tracking the entire process of contracting out services—from the requisition of budgeted funds to the issuance of check for services rendered. These meetings are held on a quarterly basis.
All meetings are held in the 8th floor Homeland Security conference room at City Hall, 1300 Perdido Street, New Orleans, LA 70112.
The five STAT programs are examples of Mayor Landrieu’s commitment to accountability, transparency, and data-driven management. Coupled with the ResultsNOLA report cards for city departments’ key performance indicators, the Landrieu administration is implementing performance management initiatives designed to improve results to citizens.
To learn more, visit the website of the Office of Performance and Accountability, the team created by Mayor Landrieu to implement a performance management system in City Hall: www.nola.gov/opa.