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The City of New Orleans

Mayor Mitchell J. Landrieu

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Mayor Landrieu, Hospital Service District A Board of Commissioners Celebrate Delivery, Construction, Completion and Accreditation of the New Orleans East Hospital

August 20, 2014

NEW ORLEANS, LA – Today, Mayor Mitch Landrieu joined the Hospital Service District A (HSD), U.S. Congressman Cedric Richmond, State Senator J.P. Morrell, State Representative Wesley Bishop, LCMC Health CEO Greg Feirn, the New Orleans City Council and residents of New Orleans East, Gentilly and the Lower Ninth Ward to celebrate the accreditation and grand opening of the new, state-of-the-art New Orleans East Hospital. Located at 5620 Read Boulevard, the new facility included a $130 million renovation of the previously existing six-story, 133,640-square-foot East Tower and the development of a new three-story, 71,700-square-foot Patient Care Pavilion. 

The former Pendleton Memorial Methodist Hospital sat dormant since Hurricane Katrina, left nearly 126,000 residents without an accessible community hospital. On July 12, 2014, the 80-bed hospital opened for service, providing primary and pediatric care, pharmacy services and surgical services. As part of the accreditation process, the facility received several visits, including the Louisiana Department of Health and Hospital, the Louisiana Board of Pharmacy and the Louisiana State Fire Marshall.

New Orleans East Hospital (NOEH) has earned The Joint Commission’s Gold Seal of Approval® for accreditation by demonstrating compliance with The Joint Commission’s national standards for health care quality and safety in hospitals. The accreditation award recognizes New Orleans East Hospital’s dedication to continuous compliance with The Joint Commission’s rigorous standards. New Orleans East Hospital underwent a thorough, unannounced on-site survey in August 2014. 

“By working as one team with a common purpose, we have been able to deliver a high-quality hospital in New Orleans East,” said Mayor Landrieu. “We made it a priority to give the residents a hospital they deserve. I commend the Hospital Service District Board and Charlotte Parent for their dedication and unwavering commitment to seeing this project through its completion. New Orleans is coming back better than ever before.”

In 2010, after making a public commitment to restore high-quality healthcare to residents in New Orleans East, Gentilly and the Lower Ninth Ward, Mayor Landrieu charged the HSD board with leading the site’s renovation and onboarding a leading medical team.  

Today, the 13-member board, made up of business and civic leaders, healthcare providers and operators and New Orleans East residents, reports the creation of 300 jobs during the construction phase and over 150 new, permanent local jobs. HSD also met the mandated 35 percent Disadvantaged Business Enterprise (DBE) participation through publically bid contracts for construction and professional services.

"Mayor Landrieu made a promise to the people of New Orleans that we would restore critical healthcare services to the community and rebuild the New Orleans East Hospital,” said Ronnie Burns, Chairman of the Hospital Service District. “I am extremely pleased that we delivered on a promise by collaborating with local, state, federal partners and the community. The New Orleans East Hospital represents a symbol of progress for New Orleans East." 

“We are building a culture of excellence at New Orleans East Hospital – putting patients first and creating an atmosphere of compassion, concern, care and kindness among the hospital’s staff and physicians,” said Dr. Mario Garner, President and CEO of the New Orleans East Hospital. “I am proud to serve the people of New Orleans East, Gentilly and the Lower Nine by providing a high level of healthcare service through a healthcare system.”

Restoring critical healthcare services and access to New Orleans East, Gentilly and Lower Ninth residents required a multi-phased process and public private partnerships at the federal, state and local level.

“I am pleased to join in celebrating the opening of the New Orleans East Hospital. Once again the people of New Orleans East, the 9th Ward, and Gentilly all have access to the healthcare they need and deserve,” said United States Congressman Cedric Richmond. “This is an important milestone towards improving the quality of life for all our citizens as we seek to build a stronger, healthier, safer community. I commend the Hospital Service District Board and our local leaders for seeing this necessary project to completion.”

The United States Department of Housing and Urban Development insured a $97.6 million mortgage loan for the New Orleans East Hospital. In addition, the project received an $8.4 million FEMA Hazard Mitigation Grant, $15 million in Capital Outlay Projects funding and a nearly $1 million federal grant to purchase hospital equipment and ensure the facility’s completion. 

State-of-the-art facility

Upon the building’s completion in May 2014 on the 23 acre Former Methodist Hospital site, the facility featured a suite of 56 administrative offices, eight meeting rooms and a physicians' lounge on the first floor. Visitors and patients can dine at the Café of the East hospital cafeteria and shop in the locally-run gift shop also on the first floor. The facility’s second floor incudes a 14-bed intensive care unit, a 10-bed intermediate care unit, a 21-bed emergency department, a 10-bed pediatric medical and surgical unit and an imaging department. On the third floor patients and visitors will find a 7-bed universal care unit, outpatient diagnostic services, a clinical lab, a full-service pharmacy, a 7-bed anesthesia and recovery care unit, 4 operating suites, 1 Cath lab, 2 enoscopy suites and central sterile facilities. Completing the hospital’s real estate, the fourth, fifth and sixth floors include a 26-bed medical and surgical unit, a 20-bed medical and surgical unit, a cardiac rehabilitation unit, a physical and occupational therapy facility and fitness center.

New Orleans East Hospital design team, New Orleans-based Manning Architects and Eskew-Dumez-Ripple Architects, took measures to both incorporate historical design elements and to introduce a modern motif and new contemporary features.

The hospital’s interfaith chapel includes white marble material that was savaged from the former Methodist hospital built in 1968. And, as a nod to New Orleans’ culture, the hospital exhibits more than 120 pieces of local artwork.

“Building the New Orleans East Hospital was an experience for which our entire team will be proud," said Ray Manning, Founder & Managing Principal of Manning Architects. “This project is about providing great, quality healthcare to the community in which we live.”

“We are thrilled to be a part of such a talented and remarkable design team contributing to the rebirth of New Orleans East Hospital,” says Mark Ripple, AIA, LEED AP BD+C and Partner of Eskew+Dumez+Ripple. He adds: “the overall aesthetic is an uplifting and welcoming environment designed with the patient and their family’s comfort in mind. This is a beautiful, state-of-the-art facility that stands as testament to our commitment to rebuilding our city and improving the quality of life for our neighbors.”

Lafayette-based The Lemione Company served as the project’s general contractor.

A commitment to ensuring a comprehensive and coordinated system of care

Since 2010, the City and HSD engaged the community, healthcare experts and operators to develop interim service to ensure community healthcare needs. As a first step, City officials and HSD opened the Urgent Care Center in August 2011 to provide high-quality, 24/7 care for residents in the absence of a hospital. Since opening more than two years ago under the direction of Franciscan Missionaries of Our Lady Health System (FMOLHS), the Urgent Care Center has serviced over 21,000 patients. With the opening of the New Orleans East Hospital and its offering of 24-hour emergency care, the Urgent Care Center sunset on July 13, 2014.

As a second step, city and HSD officials partnered with Daughters of Charity Health Service to provide comprehensive primary care services. In January 2014 the 33,000-square feet, $9M facility opened its doors on the grounds of the New Orleans East Hospital at 5630 Read Boulevard.

“A top priority for the City’s Health Department is ensuring access to quality healthcare for all residents of New Orleans,” said Charlotte Parent, Director of the City of New Orleans Health Department. “I am proud that we have been able to work with Mayor Landrieu and the Hospital Services District to expand healthcare access to the people of New Orleans East, Gentilly and the Lower nine through the New Orleans East Hospital.”

Today, New Orleans residents and New Orleans East Hospital patients will have the option of linking into an integrated system of care through the facility’s proven operator, LCMC Health. Through a comprehensive system of community hospitals, LCMC Health includes Touro Infirmary, Children's Hospital, Interim LSU Hospital and the future University Medical Center.

“LCMC Health is pleased to manage the New Orleans East Hospital, which will bring much needed access to medical care and create jobs throughout the community,” said Greg Feirn, Chief Executive Officer of LCMC Health. Adding the New Orleans East Hospital to our community-centered healthcare system geographically strengthens and complements the healthcare services provided by LCMC Health.   We are dedicated to creating a stronger and healthier region and look forward to serving as a catalyst in the revitalization of this important part of the community.”

A major driver for economic growth

Since 2010 and under the Landrieu Administration, over $56 million in public investments have been made in New Orleans East including, Joe W. Brown Memorial Park, the Office of Motor Vehicles, Engine 10 Fire Station and the Read Boulevard Library and community center.

District E Councilmember James Gray said, “I congratulate the Mayor, Hospital Board Chairman Ronnie Burns, and all members of the District A Hospital Board for their tireless efforts to make the New Orleans East Hospital a reality. Not only do we now have world class health care in District E, we have an economic engine that will drive wealth and prosperity for our residents. I’ve often said critical care is critical to the economics of our community. And you will soon see the results with physicians rebuilding their practices, pharmacies and restaurants and supply companies and others opening businesses in this community. The New Orleans East Hospital will be a lifeline for many segments of this community.” 

Senator J.P. Morrell said, “I am pleased we were successful in accomplishing another major victory for the citizens of New Orleans. We were able to rebuild a critical asset, vital to the success of this community. This project was a great team effort on the part Mayor Landrieu, the HSD, the New Orleans City Council, the Orleans delegation and our federal partners.”

“I applaud the work and dedication of Mayor Landrieu and the HSD in bringing quality healthcare back to the residents of New Orleans East, Gentilly and the Lower Nine,” said State Representative Wesley Bishop. “New Orleans has come back better than before and the Orleans Delegation is proud of the work we’ve done at the state legislature to recover one of America’s greatest cities.”

In addition to public investment through the City’s aggressive economic development and business attraction strategy, over 300,000 square feet of national retailer space has come online within in the New Orleans East community. In 2014, Walmart joined national retailers like Big Lots, CVS and Hibbett Sports, increasing shopping options and job opportunities in New Orleans East.

“The New Orleans East Hospital will be an anchor for continued economic growth for the New Orleans East community,” said Henry Coaxum, HSD Commissioner and Chairman of the New Orleans Business Alliance.

Built for Resilience

In the shadow of Hurricane Katrina, the HSD and the project development team took particular care to ensure critical operating services are secured in the event of an emergency including hurricanes and potential storm surges. Emergency and patient services have been placed above the second floor. The second floor also includes: a 21-bed emergency department, a 14-bed intensive care unit, a 10-bed progressive care unit and a 10-bed pediatric area. Forty-six patient beds on the fourth and fifth floors were built for medical and surgical care. And on the sixth-floor, high-quality exercise equipment, weights and parallel bars make up the rehabilitation unit.

Mayor Landrieu continued, “The New Orleans East Hospital is a critical component of the city’s emergency preparedness response, eliminating an up to 30-minute drive to the nearest hospital.”

Open for Services

New Orleans East Hospital is open daily from 8:00 a.m. to 5:00 p.m. with 24-hour emergency care. Located at 5620 Read Boulevard, the hospital has already served 1,500 patients. In the case of an emergency, please call 911.

From more information about the hospital, visit www.noehospital.org or call (504) 592-6600.

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Last updated: 8/20/2014 3:29:50 PM

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