The Fire Communications Divisions handles fire emergency call-taking and dispatching services for the New Orleans area. When citizens call 9-1-1, highly-trained dispatchers from the Communications Division manage and allocate fire and rescue resources, insuring dispatch of proper equipment in a quick, efficient, and professional manner.
Dispatchers are trained in using the latest technology to process calls including the Power 9-1-1 phone system, Premiere CAD Computer Aided Dispatch System, Tactical Mapping, and LA Regional Radio System for interoperability.
In addition, Fire Communications provide support to suppression personnel, other agencies, and the general public in carrying out many routine, business and non-emergency tasks. The Fire Communications Division is located at the Warren E. McDaniels Communications Center along with, EMS and NOPD.
In the case of any fire emergency, dial 9-1-1