The Office of Performance and Accountability was created by Mayor Landrieu, with City Council support, in January 2011, resulting in a sustained commitment to performance management for the first time in the City’s history.
Set goals, track performance, get results
OPA work demonstrates the highest standards of integrity, quality, and accuracy
OPA work intentionally drives impact
OPA embraces collaboration with other departments and external partners
OPA shows thrift in the demands made of city departments; the benefit of the insights obtained through data analysis outweighs the cost
s to obtain it
OPA demonstrates humility in its approach to working with others and a commitment to continually learn and improve
OPA’s work is accessible and useable to its audiences
The most rigorous analysis is transparent in its methodology, assumptions, and limitations, and findings is reproducible by other analysts
OPA inspires ownership and accountability within departments for their work
Success is a results-oriented, data-driven government that continually improves performance.
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