Taxicab & For Hire Bureau
The Taxicab and For Hire Bureau is a division of the Department of Safety and Permits, and regulates the permitting and processing of all taxicab and for hire vehicles within the City of New Orleans.
The Taxi and For Hire Bureau accepts Visa, MasterCard and Discover credit cards, as well as money orders and cashier's checks. All credit card transactions will incur a 2.45% convenience fee.
Click arrows on the right for more information about Taxicab and For Hire Bureau Permits, Forms, and Feedback.
The Taxicab Bureau oversees a number of permits and licenses, all of which can be found on the City of New Orleans Permit and Licenses page for Hire Industry, Tour Guides and Planners. These permits include:
Certificate of Public Necessity and Convenience (CPNC) Initial Issuance
CPNC Temporary Special Events/Special Needs
CPNC Special Charter
Driver's Permits (referred to as CPNC Operator's Permits)
Pedicab Operator's Permit
Tour Guide Permit
Tour Planner License
Most Requested Documents
Additional Forms, Vendors, Notices, and Ordinances
Feedback & Lost Items
The City of New Orleans Ground Transportation Bureau is committed to ensuring residents and visitors receive outstanding customer service from the for hire industry, including taxis, buggies, limousines, tour guides & buses.
Visit our Feedback Page for more information about and to leave Taxicab and For Hire Bureau feedback and/or report lost items.
Complaints about Drivers/Vehicles
In order for a complaint to be adjudicated, a Sworn Statement should be completed by the complainant. Click on the For Hire Vehicle Complaint Link here.
Anonymous feedback can be left at our Feedback Page.