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The City of New Orleans

Mayor Mitchell J. Landrieu

Taxicab & For Hire Bureau

The Taxicab and For Hire Bureau is a division of the Department of Safety and Permits, and regulates the permitting and processing of all taxicab and for hire vehicles within the City of New Orleans. 

The Taxi and For Hire Bureau accepts Visa, MasterCard and Discover credit cards, as well as money orders and cashier's checks. All credit card transactions will incur a 2.45% convenience fee.

Click arrows on the right for more information about Taxicab and For Hire Bureau Permits, Forms, and Feedback.

Permits/Licenses

The Taxicab Bureau oversees a number of permits and licenses, all of which can be found on the City of New Orleans Permit and Licenses page for Hire Industry, Tour Guides and Planners. These permits include:

  • Certificate of Public Necessity and Convenience (CPNC) Initial Issuance
  • CPNC Renewal
  • CPNC Transfer
  • CPNC Temporary Special Events/Special Needs
  • CPNC Special Charter
  • CPNC Pedicab
  • Driver's Permits (referred to as CPNC Operator's Permits)
  • Pedicab Operator's Permit
  • Tour Guide Permit
  • Tour Planner License

Most Requested Documents


Pedicab Medical Form

Download

Size: 151 kB
Description: 
Uploaded: 10/16/2012
Type: .pdf

Additional Forms, Vendors, Notices, and Ordinances

Click on links below for additional Taxicab Bureau forms and documents for Taxicab Bureau drivers, vendors, and CPNC holders.

301-T550_33-5mph Left Side Report 
30mph Frontal Impact Report. 
50mph Rear Impact Report 
Approved Credit Card PIM Vendors 
Download approved Credit Card PIM Vendors for the Taxicab and For Hire Bureau of the City of New Orleans.
Approved GPS Models 
Download current list of approved GPS devices the Taxicab and For Hire Bureau of the City of New Orleans.
Approved Mobility Vehicle Up-Fitters 
All Mobility Vehicle Up-Fitters must submit their successful Federal Motor Vehicle Safety Standards (FMVSS) crash test results to convert original equipment to ADA accessible vehicles. Download the approved Mobility Vehicle-Up Fitters the Taxicab and For Hire Bureau of the City of New Orleans.
Approved Security Camera System Vendors 
Download the approved Security Camera System Vendors for the Taxicab and For Hire Bureau of the City of New Orleans.
Carriage Company Mule Waste Duty Schedule (Nov 2014-March 2015) 
Download the approved Carriage Company Mule Waste Duty Schedule for the Taxicab and For Hire Bureau of the City of New Orleans
C-FMVSS 2011 Dodge 
Change of Address Form 
Taxicab and For Hire Vehicle Bureau Change of Address Form
Change of Company Affiliation 
Drivers changing the company for which they work or CPNC holders changing the company their CPNC operators under must download and complete this form.
Change of Equipment 
Drivers changing out vehicles, equipment in vehicles, or vehicle markings must download and complete this form.
Driver Renewal Requirements 
Download renewal requirements for becoming a driver with the Taxicab and For Hire Bureau.
Drug Test Application 
All applicants to the Taxicab and For Hire Bureau of the City of New Orleans must pass a drug test prior to employment with the Bureau. Download application here.
Equipment Install and Meter Shops  
Download list of meter and equipment installation shops for Taxicab and For Hire Bureau employees and companies.
Industry Reform Notice - June 15, 2012 
Download the June 15, 2012 notice of changes to City ordinances impacting Taxicab and For Hire Bureau employees.
Industry Reform Notice - October 2012 
Download the October 2012 notice of new Taxicab and For Hire Bureau ordinance and its requirements for all employees.
Mobility Works Request for Approval 
MV-1 FMVSS Compliance 
New Driver Requirements 
Download requirements for becoming a driver with the Taxicab and For Hire Bureau.
Renewal Driver’s Permit Application 
Application for Renewal of For Hire Operator’s Permit
STURAA Structural Durability Report 
Taxicab Bureau Fees 
Schedule of Driver, Taxi Cab, For Hire, Inspection and Miscellaneous Fees for the Taxicab and For Hire Bureau.
Vehicle Markings Guidelines 
Please follow these guidelines for marking your vehicle.

Feedback & Lost Items

The City of New Orleans Ground Transportation Bureau is committed to ensuring residents and visitors receive outstanding customer service from the for hire industry, including taxis, buggies, limousines, tour guides & buses.

Visit our Feedback Page for more information about and to leave Taxicab and For Hire Bureau feedback and/or report lost items.

Complaints about Drivers/Vehicles

In order for a complaint to be adjudicated, a Sworn Statement should be completed by the complainant. Click on the Sworn Statement link here.

Anonymous feedback can be left at our Feedback Page.

 
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Last updated: 11/18/2014 5:11:12 PM

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