Frequently Asked Questions (FAQ)
www.bluebikesnola.comThis page contains more information on questions and issues frequently raised about bike share. Have a question that is not covered? Contact us using the information at right (or below if viewing on a smartphone)
How did bike share come to New Orleans?
After the previous operator of the Blue Bikes system was unable to restore service under the terms of their agreement with the City, a new approach to bike share began. A new partnership between the City and Blue Krewe, a New Orleans based non-profit formed to operate bike share, has laid out a vision for a sustainable and community centered bike share system. This partnership was adopted via ordinance by the City Council and signed by the Mayor, effective January 1, 2021. Blue Bikes returned to the streets on August 23, 2021.
Where will bike share stations be located?
At launch, the new Blue Bikes system will be reusing the existing bike share stations that are already in place. Then as the system grows, additional bike share stations will be added to increase the utility of the system.
When can I start riding?
You can ride now, the Blue Bikes system relaunched on August 23, 2021. Visit www.bluebikesnola.com for more information on how to access the system.
Who’s paying for this?
Sponsorships, advertisements, and rental fees will generate the revenue to operate the bike share program. In exchange, the City of New Orleans has agreed to provide use of the public right-of-way (streets and sidewalks) for stations, where appropriate, and assist with planning, permitting, and community engagement.
How much does it cost to use bike share?
There are three pricing options available: Pay as you go, monthly, and Blue Bikes for All. Details on the pricing and features of each plan can be found at www.bluebikesnola.com
Is this really for residents?
Yes! In major tourist cities the world over, bike share does not compromise benefits to residents. Like any good transit system, if it is designed for residents, tourists will use it as well. If it is designed for tourists, only they will use it. The City will ensure the system is designed for residents through two means: 1) station locations and 2) the pricing plans.
How does bike share affect bike rental businesses?
Bike share is a fundamentally different service than bike rental. Bike share is a transportation system that is designed and priced for shorter one-way trips. For longer rides, whether for touring or recreation, a bike rental or personal bike makes more sense. Most bike rental shops typically have packages for 4, 8 ,24 and even 48 hours. At a per minute rate, bike share quickly becomes the more expensive option. In the case of many rental companies, bike share can be a way for customers, primarily tourists, to more easily get between a rental shop and their hotel.
Further, bike share attracts more people to biking in general, which leads to more bike usage. This means more people buying and renting bicycles benefiting all local businesses.