Resources for City Employees

Training for City Employees

The Civil Service Department offers an in-service training program for city employees. Some employees will need to take courses to qualify for promotions in clerical, administrative, professional or field classifications. All employees are encouraged to take courses for further professional and personal development. Each course was developed to meet some specific need for city employees and are taught by city employees who are experienced teachers with extensive knowledge of city operations.

2023 Civil Service Training Catalog  **Note: The 2024 Catalog will be published soon.  The courses available and session dates in 2024 will be very similar to those offered in 2023.  Please use the application on page 14 of the 2023 Catalog to apply now for any classes you would like to take in 2024. 

Online Training

The New Orleans Public Library subscribes to LinkedIn Learning. Anyone with a Library card has access to all of LinkedIn Learning's training videos for free or you can use this direct link: Those who do not have a Library card are encouraged to get one at

Human Resources Educational Training

The Civil Service Department offers training for department personnel representatives to answer questions and provide guidance.

Download human resources educational training materials:

  • 2023-Training-Catalog-Final (1.5 MB)
  • Candidate-Study-Guide (345 kB)
  • Application-Instructions (410 kB)
  • Application-Instructions_1 (601 kB)
  • Nominations-Memo (178 kB)
  • Online-Hiring-Guide-July-2020 (751 kB)
  • Exit Interviews (358 kB)
  • Fraud-Abuse-Waste-Doc-Aug-2021 (164 kB)
  • Introduction to Compensation I (865 kB)
  • Introduction to Compensation II (1.5 MB)
  • Political Activity (597 kB)
  • Sick and Annual Leave Use (718 kB)
  • Structured-Interview-Guide (662 kB)
  • Temporary Pay Increases: Special Assignment Pay vs. Work in a Higher Classifi... (477 kB)
  • Unclassified-vs-Classified (1.6 MB)
  • Uniformed-Services-Employment-and-Reemployment-Rights-Act-(USERRA) (632 kB)