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The City of New Orleans

Mayor Mitchell J. Landrieu

Office of Homeland Security and Emergency Preparedness

As the coordinating public safety agency for the City of New Orleans, the Office of Homeland Security and Emergency Preparedness (NOHSEP) is responsible for administering the City's crisis and consequence management program. It coordinates the activities needed to protect the lives and property of its residents and visitors from crises - both natural and manmade - through "all-hazards" planning. Our initiatives build New Orleans' capacity to prevent, protect against, respond to, recover from, and mitigate major emergencies and disasters.

One of the office’s main responsibilities is to advise the Mayor, City Council and public safety agencies on activities related to the homeland security enterprise. As the agency that coordinates the state and federal entities that respond to citywide disasters and emergencies, this office makes all requests for federal disaster assistance and federal funding subsequent to disaster declarations.

Crisis and Consequence Management

Southeast Louisiana is one of the most vulnerable regions of the United States and NOHSEP maintains 24/7 hour watch. If an incident escalates involving city-wide coordination, the Mayor, with the Director of NOHSEP, activates the city’s state-of-the-art City Emergency Operations Center (CEOC). At the CEOC, city departments and organizations such as the American Red Cross, the Army Corps of Engineers and the United States Coast Guard coordinate response and recovery. 

Citywide Incident Management System

Based upon the orderly and proven approach to emergency management developed by the federal government called the Incident Command System (ICS), New Orleans has designed and implemented a customized version called the Citywide Incident Management System. This system is led by the Unified Command. and while the exact leadership structure depends upon the size of the incident, it will generally include the Director of Homeland Security and Emergency Preparedness, and Superintendents of Police (NOPD), Fire (NOFD) and EMS (NOEMS).

NOLA Ready / Community Engagement

NOHSEP works to actively engage and empower the community through outreach programs, presentations and other projects such as: 

  • NOLAReady, your personal connection to real-time updates, instructions on where to go, what to do, or what not to do, who to contact and other important information during an emergency 
  • Innovative social media use, including Facebook and Twitter
  • for those who want to volunteer during a city-wide hurricane evacuation. 

You can help your neighbors during a disaster and take a more active role in emergency preparedness projects, leading to a more resilient City. Visit the NOLA Ready portal for more information.

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Last updated: 11/14/2017 9:54:23 AM

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