Your Gateway to City Government

NOLA 311 is New Orleans’ primary source of local government information and non-emergency services. Whether you are a local resident, visitor, or business, NOLA-311 will provide a prompt, courteous and professional customer service experience.

Request service and information

  • Roads/Drainage
  • Traffic Signals/Signs/Striping/Streetlights
  • Property Maintenance
  • Trash/Recycling
  • Parks & Parkways
  • Mosquito, Termite & Rodent Control
  • Taxi Issues
  • Health Related Questions
  • EMS
  • Tax and Revenue
  • Abandoned Vehicles
  • Safety & Permits
  • Law Enforcement Services
  • Mayor's Request
  • Special Projects
  • City-Owned Cemeteries
  • And more

Submit request online
or dial 311 or (504) 539-3266

Check status of existing request

Lookup your request
or dial 311 or (504) 539-3266

View 311 open data

View datasets which represent calls to the Orleans Parish Communication District 3-1-1 Call Center and historical calls to the City of New Orleans 311 Call Center dating from 2012 to the present.

View open data