November 9, 2021 | From City of New Orleans
City Hall Spotlight: Josh Hartley

WHAT NEW ORLEANS NEIGHBORHOOD DO YOU LIVE IN? / WHERE DID YOU GROW UP?
For the last 9 years, I lived in the Fairgrounds neighborhood very close to one of the Jazz Fest main gates and all its festivities. In the last month, however, I moved to the Central Business District to be closer to work and surround myself with a busier and exciting environment. Living in an urban area makes me happy and I enjoy just walking around downtown.
I was born and raised in Springfield, Missouri and earned a bachelor’s degree in Civil Engineering from the University of Missouri – Rolla/Missouri University of Science and Technology (they changed the name of the school my last semester to the later one). I started my engineering career in Kansas City, Missouri as an associate structural engineer with SPX Cooling Technologies, designing cooling towers for commercial and industrial buildings.
DESCRIBE YOUR JOB TO US!
Public Works oversees the City’s infrastructure in the public right of way which includes roadways, sidewalks, parking, towing, booting, streetlights, school zones flashers, permitting and curb space management. It’s my job to secure and manage budgets and personnel to perform these critical functions in the most efficient way possible.
TELL US ABOUT YOUR CAREER PATH.
In 2009 I started a Master’s in Business Administration program at the University of Missouri – Kansas but after a few visits to New Orleans to visit family I decided to stop my MBA pursuit and move to New Orleans.
In fall of 2012, I resumed my engineering career as a project manager with the City of New Orleans, Department of Public Works. I started working on the JIRR program rebuilding infrastructure that was damaged by Hurricane Katrina. Over the course of my nine years at DPW, my role expanded into managing CDBG-funded streetscapes throughout the City and then the Maintenance Division focusing on roadway, drainage, and catch basin repairs/maintenance. I earned my professional engineering license in 2015 and am a registered P.E. with the Louisiana Professional Engineering and Land Surveying Board. After about 2-3 years of heading the maintenance division, I was promoted to Deputy Director of Operations, which included oversight of all divisions of DPW and its operations, including traffic, streetlights, maintenance, parking, towing, and engineering/capital improvements. In May 2021, I was promoted to Acting Director of DPW which oversees all divisions, programs, including JIRR, budgets, and operations of the department. I enjoy being in this position and would be honored to continue this role post 2021 election season.
Key Projects: Bourbon Street Phase I & II Infrastructure Improvements (Canal – Dumaine)
Canal Street/Rivergate Tunnel Repairs (Sinkhole de Mayo).
WHAT ASPECTS OF YOUR JOB DO YOU ENJOY THE MOST?
I am proud to be part of work that truly makes a difference in resident’s everyday lives.I remember attending the ribbon cutting ceremony for the Oretha Castle Haley Streetscape Improvement project that I managed. The project completely transformed this historical corridor in Central City. I remember a community representative and activist speaking and thanking the City for the project. She described how it was such a huge improvement for the community and you could feel the emotion in her voice. In that moment, I knew that I had chosen the right career path.
In my current role, I share past experiences with staff members to help them understand the value in feedback from residents, whether it be positive or negative.At the end of the day, we are all public servants, and I want my team to understand the important role we play in improving the City.
WHAT CHALLENGES DO YOU FIND TO BE THE GREATEST IN YOUR ROLE?
The Department of Public Works is composed of five divisions responsible for maintaining approximately 1,547 miles of streets (21,000,000 square yards of pavement) and 149 bridges in the City of New Orleans. This system includes 72,000 catch basins and approximately 8,200,000 linear feet of drainage lines. Finding a balance and deciding how funding will be spent to maintain these systems is my biggest challenge. As an engineer, I enjoy solving complex problems, so it can be frustrating to not be able to fix everything. When residents request that their specific street be improved, but resources constrain our ability to do this, it’s really hard. This role requires me to balance and prioritize the needs that we have. Looking for the most efficient way to fund priorities within the City is a daily exercise. I am always trying to find ways to maximize this funding by improving the efficiency of our operations and looking for opportunities for divisions to collaborate is finding solutions.
An example of this that I am very excited about is our recent procurement of asphalt patching equipment. Currently, the maintenance division uses hot mix asphalt to fill potholes on roadways with small hand tools. This asphalt is compacted using in house dump trucks. However, this operation can only handle small potholes. The new equipment is multi-functional and can now fully restore pavement over large potholes and repairs “service cuts” done by other utilities. This is a major shift in operations for the maintenance division. I am excited to see the impact that this new equipment can have on the overall quality of life in our city.
WHAT IS YOUR FAVORITE THING ABOUT NEW ORLEANS?
It’s the culture, diversity and people that drive me! I can remember my first few times visiting and being amazed by how everyone treated people, their unique backgrounds, and the overall aura of this place. I find that anyone can be themselves here, regardless of their perceived differences, which is a stark contrast from my upbringing. There’s always something to do here with all the events and festivals and always something interesting to see.