The City of New Orleans

Mayor LaToya Cantrell

City Hall Hours

Monday–Friday
8:00AM–5:00PM

Most Requested Services

  • Auctions & Sales
    • Sheriff’s Auctions
      • Sheriff’s Automobile Auctions

        Held every Wednesday at 1:00 pm

        Rudy Smith Services, Inc.
        425 N. Claiborne Avenue, New Orleans, LA 70112

      • Sheriff’s Real Estate Auctions

        Held every Thursday at 12:00 pm unless otherwise advertised.

        Orleans Parish Civil District Court
        1st Floor Lobby, 421 Loyola Ave., New Orleans, LA 70112

        Directions from here: Take a left and walk all the way down the hall and through the double doors to the building across the breezeway.

    • Tax Sales & Adjudications
      • Tax Sales & Adjudications

        For questions regarding tax sales & adjudications, please check in at the front desk or the self-service kiosk to your right.

        Bureau of Treasury
        Room 1W40

  • Elections & Voting
    • Orleans Parish Registrar of Voters
      • Early Voting

        Early voting can be done at any of the following locations:

        City Hall
        1300 Perdido Street, Room 1W24
        New Orleans, LA 70112
        Directions from here: Take a right, walk past the Snack Bar to the hallway on the right.

        Algiers Courthouse
        225 Morgan Street, Room 105
        New Orleans, LA 70114

        Chef Menteur Voting Machine Warehouse Site
        8870 Chef Menteur Highway
        New Orleans, LA 70126

        Lake Vista Community Center
        6500 Spanish Fort Blvd.
        New Orleans, LA 70124

      • Register to Vote

        Apply in person to register to vote.

        You must submit your current Louisiana driver's license, if you have one, or your birth certificate or other documentation which reasonably and sufficiently establishes your identity, age and residency. If you have no driver's license, special Louisiana ID or social security number, you may provide a picture ID, a utility bill, payroll check or government document that includes your name and address.

        City Hall
        1300 Perdido Street, Room 1W24
        Directions from here: Take a right, walk past the Snack Bar to the hallway on the right.

        Algiers Courthouse
        225 Morgan St. #105
        New Orleans, LA 70114

  • Permits & Licenses
    • Licenses
      • Licenses

        For all licenses, including:

        • New Occupational Licenses
        • Trade Licenses
        • Alcoholic Beverage Outlet License
        • Etc.

        Safety and Permits
        We've moved across the street!
        1340 Poydras Street, Suite 800
        8th Floor
        Directions from here: Leave City Hall towards Poydras Street and cross the street. 1340 Poydras is just to your left.

      • Renew an Occupational License

        Bureau of Revenue
        Room 1W15

        Directions from here: Take a right, walk past the Snack Bar, the door is on the left.

    • Permits
      • Permits

        For most permits except Film and those granted by the Ground Transportation Bureau including:

        • Building permits
        • Short-Term Rental Permits
        • Right-of-Way Permits
        • Etc.

        Safety and Permits
        8th Floor
        1340 Poydras Street, Suite 800
        Directions from here: Leave City Hall towards Poydras Street and cross the street. 1340 Poydras is just to your left.

      • Special Event Vendor & Mobile Vendor Permits

        Bureau of Revenue
        Room 1W15

        Directions from here: Take a right, walk past the Snack Bar, the door is on the left.

        For Promoters Permits, go to Safety and Permits across the street

  • Records
    • Land Records
      • Mortgages, Conveyances, Notarial Archives

        All Orleans Parish land records such as sales, mortgages, building contracts and judgments of possession are filed and recorded in the Land Records Division of the Clerk of Civil District Court. 

        Clerk of Civil District Court
        1340 Poydras Street, ​4th floor
        Directions from here: Leave City Hall towards Poydras Street and cross the street. 1340 Poydras is just to your left.

    • Vital Records: Birth Certificate, Death Certificate, and Marriage Licenses
      • Birth Certificate, Death Certificate, and Marriage Licenses

        Birth, death, and marriage records for Orleans Parish are maintained by the Louisiana Department of Health and Hospitals, Louisiana Vital Records Registry.

        Vital Records Central Office
        Benson Tower

        1450 Poydras St, New Orleans, LA 70112
        (504) 593-5100
        Directions from here: Leave City Hall towards Poydras Street and cross the street. Benson Tower is across the street to the right.

  • Taxes & Assessments
    • Property Tax
      • Property Tax Payments, Refunds, or Questions

        To pay a property tax bill or handle other issues like:

        • Property tax refunds
        • Property tax protests
        • Property tax questions

        Please check in at the front desk or the self-service kiosk to your right.

        Bureau of Treasury
        Room 1W40

    • Property Tax Assessments & Homestead Exemptions
      • Homestead Exemptions

        To claim a Homestead Exemption, file for Disabled Veterans Exemption, Age Freeze, or Disability Freeze:

        Orleans Parish Tax Assessor
        Room 4E01, 4th Floor

      • Property Tax Assessments

        The assessment of property for tax purposes is performed by the Orleans Parish Tax Assessor.

        For questions regarding your assessment, or to dispute your assessment:

        Orleans Parish Tax Assessor
        Room 4E01, 4th Floor

    • Sales Tax
      • Pay Sales Tax

        Bureau of Revenue
        Room 1W15

        Directions from here: Take a right, walk past the Snack Bar, the door is on the left.

      • Renew an Occupational License

        Bureau of Revenue
        Room 1W15

        Directions from here: Take a right, walk past the Snack Bar, the door is on the left.

      • Sales Tax Audits

        Bureau of Revenue
        Room 1W15

        Directions from here: Take a right, walk past the Snack Bar, the door is on the left.

      • Sales Tax Refunds

        Bureau of Revenue
        Room 1W15

        Directions from here: Take a right, walk past the Snack Bar, the door is on the left.

    • Tax Clearance Forms
      • Tax Clearance Forms

        Tax clearance forms must be signed by the Bureau of Revenue, the Bureau of Treasury and the Director of Finance.

        Bureau of Revenue
        Room 1W15

        Bureau of Treasury
        Room 1W40

        Department of Finance
        Room 3E06

    • Tax Sales & Adjudications
      • Tax Sales & Adjudications

        For questions regarding tax sales & adjudications, please check in at the front desk or the self-service kiosk to your right.

        Bureau of Treasury
        Room 1W40

  • Tickets
    • Camera Safety Tickets
      • Pay a Camera Safety Ticket

        Cash, check, credit or debit card payments are accepted in-person at:

        Administrative Hearing Center
        Room 1W09
        Monday through Friday from 8am-4:00pm.

    • Traffic Tickets
      • Contest a Traffic Ticket

        In order to contest a ticket, and if the First Appearance Date has not passed, the motorist or licensed legal counsel may request a trial date in person only at the Municipal and Traffic Court of New Orleans.

        To avoid additional fees and penalties, you must request your trial date on or before (if applicable) your first appearance date (the date given by the police officer at the bottom of your ticket).

        Municipal and Traffic Court of New Orleans
        1601 Perdido St.
        Directions from here: Exit City Hall toward Perdido St and turn left. Walk two blocks and look for the circular drive on the right. The Court entrance is at the top of the drive.

      • Pay a Traffic Ticket

        Cash, money order, Visa, MasterCard, and Discover are accepted in-person at:

        Municipal and Traffic Court of New Orleans
        1601 Perdido St.
        Directions from here: Exit City Hall toward Perdido St and turn left. Walk two blocks and look for the circular drive on the right. The Court entrance is at the top of the drive.

    • Parking Tickets
      • Contest a Parking Ticket

        The Administrative Hearing Center is open from Monday through Friday from 8 a.m. to 5 p.m. Hearings are held from 8 a.m. to 4 p.m.

        During in-person hearings, citizens may bring additional evidence or documentation with them to support their claim. Photographs used as evidence must be provided in hard format, you may not use photos on your cell phone or still camera. All photographs are kept as evidence and become a part of the permanent file.

        Other examples of acceptable documentation include:

        • Pay-to-Park ticket stubs
        • Photographs in hard format. Photographs on cell phones or still camera will not be accepted. All photographs are kept as evidence and become a part of the permanent file.  
        • Any other documentation citizens deemed sufficient for their defense

        Administrative Hearing Center
        Room 1W09

      • Pay a Parking Ticket

        Cash, check, credit or debit card payments are accepted in-person at:

        Administrative Hearing Center
        Room 1W09
        Monday through Friday from 8am-4:30pm.

        City Auto Impound Lot
        400 N. Claiborne Ave.
        New Orleans, LA 70112
        Monday through Sunday, 7:30am to 1:00am

Department Directory

    311

    Accounting, Bureau of

    • Departamento de Contabilidad
    • Bộ Kế Toán
    City Hall, 3rd Floor, 3W03

    Administrative Hearing Center

    • Centro Administrativo de Audiencias
    • Văn Phòng Hành Chính Phụ Trách Các Vụ Điều Trần
    City Hall, 1st Floor, 1W09

    Americans with Disabilities Act (ADA)

    • Ley para Estadounidenses con Discapacidades
    • Văn Phòng Phụ Trách Các Đạo Luật Về Người Khuyết Tật Hoa Kỳ
    City Hall, 1st Floor, 1W10

    Assessor’s Office, Orleans Parish

    • Oficina del Tasador o Asesor de Impuestos
    • Văn Phòng Giám Định Thuế Bất Động Sản
    City Hall, 4th Floor, 4E01

    Capital Projects Administration

    • Proyectos de Inversión a Largo Plazo
    • Văn Phòng Phụ Trách Các Dự Án Cơ Sở Hạ Tầng
    City Hall, 6th Floor, 6E15

    Chief Administrative Office

    • Oficina del Director Administrativo
    • Văn Phòng Tổng Giám Đốc Hành Chánh
    City Hall, 9th Floor, 9E06

    City Attorney's Office

    • Oficina del Abogado Municipal
    • Văn Phòng Luật Sư Của Thành Phố
    City Hall, 5th Floor, 5E03

    City Council

    • Concejo Municipal
    • Hội Đồng Thành Phố
    City Hall, 2nd Floor West

    City Planning Commission

    • Comisión para La Planificación Urbana
    • Sở Quy Hoạch
    1340 Poydras St., 8th Floor

    Civil District Court

    • Tribunal Civil del Distrito
    • Tòa Án Dân Sự Quận
    421 Loyola Avenue

    Civil Service Commission

    • Comisión de Administración Pública
    • Ủy Ban Phụ Trách các Dịch Vụ Thuộc về Dân Sự
    1340 Poydras St, Suite 900

    Clerk of Council

    • Secretario del Concejo
    • Văn Phòng Thư Ký Hội Đồng Thành Phố
    City Hall, 1st Floor, 1E09

    Code Enforcement, Department of

    • Departamento a Cargo de Eliminar el Deterioro Urbano
    • Văn Phòng Giám Định An Toàn Xây Dựng
    1340 Poydras Street, Suite 1100

    Communications, Mayor's Office of

    • Oficina de Comunicaciones de La Alcaldía
    • Văn Phòng Truyền Thông Của Thị Trưởng
    City Hall, 2nd Floor East

    Community Assets and Investment, Office of

    1340 Poydras Street | Suite 1000

    Community Development, Office of

    • Oficina para el Desarrollo de La Comunidad
    • Văn Phòng Phát Triển Cộng Đồng
    1340 Poydras St, Suite 1000

    Coroner's Office, Orleans Parish

    • Oficina del Médico Forense
    • Văn Phòng Các Nhân Viên Điều Tra
    3001 Earhart Blvd

    Councilmember Eugene Green

    • Oficina del Concejal Eugene Green
    • Văn Phòng Nghị Viên Eugene Green
    City Hall, 2nd Floor, 2W20

    Councilmember Freddie King III

    • Oficina de la Concejal Freddie King III
    • Văn Phòng Nghị Viên Freddie King III
    City Hall, 2nd Floor, 2W70

    Councilmember Helena Moreno

    • Oficina de la Concejal Helena Moreno
    • Văn Phòng Nghị Viên Helena Moreno
    City Hall, 2nd Floor, 2W40

    Councilmember Jean Paul "JP" Morrell

    • Oficina del Concejal Jean Paul "JP" Morrell
    • Văn Phòng Nghị Viên Jean Paul "JP" Morrell
    City Hall, 2nd Floor, 2W50

    Councilmember Joe Giarrusso III

    • Oficina de la Concejal Joe Giarrusso III
    • Văn Phòng Nghị Viên Joe Giarrusso III
    City Hall, 2nd Floor, 2W80

    Councilmember Lesli Harris

    • Oficina de la Concejal Lesli Harris
    • Văn Phòng Nghị Viên Lesli Harris
    City Hall, 2nd Floor, 2W10

    Councilmember Oliver Thomas

    • Oficina del Concejal Oliver Thomas
    • Văn Phòng Nghị Viên Oliver Thomas
    City Hall, 2nd Floor, 2W60

    Criminal Justice Coordination, Office of

    • Oficina para La Coordinación de La Justicia Penal
    • Văn Phòng Điều Hợp Tư Pháp Hình Sự
    City Hall, 8th Floor, 8E08

    Cultural Economy, Mayor's Office of

    • Oficina de La Alcaldía para La Economía Cultural
    • Văn Phòng Thị Trưởng Phụ Trách Các Vấn Đề Kinh Tế và Văn Hóa
    Gallier Hall, 545 St Charles Ave

    Development Working Group of New Orleans

    1340 Poydras Street, 10th floor

    District Attorney's Office

    • Oficina del Fiscal de Distrito
    • Văn Phòng Luật Sư Quận
    619 S White St

    Economic Development, Office of

    • Oficina para El Desarrollo Económico
    • Văn Phòng Phát Triển Kinh Tế
    1340 Poydras St, Suite 1000

    Emergency Medical Services (EMS)

    • Servicios Médicos de Urgencia
    • Các Dịch Vụ Cấp Cứu
    2929 Earhart Blvd

    Finance, Department of

    • Departamento de Finanzas
    • Bộ Tài Chánh
    City Hall, 3rd Floor, 3E06

    Fire Department, New Orleans (NOFD)

    • Departamento de Bomberos
    • Sở Cứu Hỏa New Orleans
    317 Decatur St

    Ground Transportation Bureau

    • División que Regula Taxis y Automóviles en Alquiler
    • Sở Quản lý xe Taxi cho Thuê & Cấp Giấy Phép cho Các Hướng Dẫn Viên Du Lịch
    City Hall, 6th Floor, 6W03

    Gun Violence Prevention, Office of

    City Hall, 2nd Floor, 2E04

    Hazard Mitigation Office

    • Oficina para La Identificación y Mitigación de Futuros Riesgos
    • Văn Phòng Phụ Trách Các Vấn Đề Giảm Thiểu Nguy Hại
    City Hall, 9th Floor, 9W03

    Health Department, New Orleans

    • Departamento de Salud
    • Văn Phòng Phụ Trách Các Vấn Đề Giảm Thiểu Nguy Hại
    City Hall, 8th Floor, 8E18

    Healthy Homes Administration

    Historic District Landmarks Commission

    • Comisión para Regular y Preservar Distritos y Monumentos Históricos
    • Ủy Ban Bảo Trì Các Khu Di Tích Lịch Sử
    City Hall, 7th Floor

    Homeland Security & Emergency Preparedness, New Orleans Office of

    • Agencia Coordinadora de La Seguridad Pública y Preparativos en Casos de Emergencia
    • Bộ Nội An Phụ Trách Ứng Phó Các Tình Trạng Khẩn Cấp
    City Hall, 9th Floor, 9W03

    Homeless Services And Strategy, Office of

    Human Rights and Equity, Office of

    • La Oficina de Derechos Humanos y Equidad
    • Văn Phòng Nhân Quyền
    City Hall, 8th Floor, 8E07

    Information Technology and Innovation, Office of

    • Oficina de Tecnología Informática e Innovación
    • Văn Phòng Phụ Trách Cải Tiến Công Nghệ Thông Tin
    City Hall, 3rd Floor, 3E05

    Job 1

    • Oficina para El Desarrollo de La Fuerza Laboral (Trabajo1)
    • Sở Lao Động (Job 1)
    3400 Tulane Ave, 2nd Floor

    Juvenile Court, Orleans Parish

    • Tribunal de Menores, Parroquia de Orleans
    • Tòa Án Dành Cho Trẻ Vị Thành Niên, Quận Orleans
    1100-B Milton Street

    Juvenile Justice Intervention Center

    • Centro de Detención Juvenil
    • Trại Tạm Giam Dành Cho Trẻ Vị Thành Niên
    1100-A Milton St

    Liquidation/City Debt, Board of

    • Consejo a Cargo de La Emisión y Administración de Bonos Municipales
    • Ban Thanh Lý/ Nợ Của Thành Phố
    City Hall, 8th Floor, 8E17

    LSU Agricultural Center

    • Centro de Agricultura de La Universidad Estatal de Luisiana (LSU)
    • Trung Tâm Nông Nghiệp Đại Học LSU
    City Hall, Basement, BW15

    Mayor, Office of the

    • Oficina del Alcalde
    • Văn Phòng Thị Trưởng
    City Hall, 2nd Floor East

    Mosquito, Termite & Rodent Control Board

    • Consejo para El Control de Mosquitos, Termitas y Roedores
    • Sở Diệt Muỗi & Mối Mọt
    2100 Leon C. Simon Dr

    Motor Vehicle Inspection Bureau

    Municipal and Traffic Court of New Orleans

    • Tribunal Municipal
    • Tòa Án Thành Phố
    1601 Perdido St

    Neighborhood Engagement, Mayor's Office of

    • Oficina de La Alcaldía para La Participación de La Comunidad
    • Văn Phòng Thị Trưởng Phụ Trách Các Vấn Đề Liên Kết Các Khu Phố
    City Hall, 8th Floor, 8E15

    New Orleans Municipal Employees Retirement System

    • Sistema Municipal de Jubilación para Los Empleados de New Orleans
    • Hệ Thống Phụ Trách Các Vấn Đề Hưu Trí Cho Các Nhân Viên Thành Phố New Orleans
    City Hall, 1st Floor, 1E12

    New Orleans Recreation Development Commission (NORD)

    • Comisión para El Desarrollo Recreacional en New Orleans
    • Ủy Ban Phụ Trách Phát Triển Các Nghành Giải Trí New Orleans
    5420 Franklin Ave

    New Orleans Redevelopment Authority

    • Autoridad a Cargo de Estimular La Reurbanización de New Orleans
    • Cơ Quan Phát Triển New Orleans
    1409 Oretha Castle Haley Blvd

    Nighttime Economy, Mayor's Office of

    • Alcaldía de Economía Nocturna
    • Văn phòng Kinh tế Ban đêm của Thị trưởng
    Gallier Hall, 545 St Charles Avenue

    Parks & Parkways, Department of

    • Departamento de Parques y Autopistas
    • Sở Cây Xanh và Công Viên
    1 Green Parade Lane

    Police Department, New Orleans (NOPD)

    • Departamento de Policía
    • Sở Cảnh Sát New Orleans
    715 South Broad St

    Police Secondary Employment, Office of

    • Oficina para Coordinar Todo Empleo Policial Secundario
    • Văn Phòng Phụ Trách Việc Làm Phụ Trội Của Cảnh Sát
    1601 Perdido Street, Building H, Suite 3H112

    Property Management, Department of

    • Departamento para La Administración de Propiedades
    • Sở Quản Lý Các Tài Sản của Thành Phố
    City Hall, 5th Floor, 5W08

    Public Library, New Orleans (Main Branch)

    • Biblioteca Pública (Sede Principal)
    • Thư Viện Công Cộng (Chi Nhánh Chính)
    219 Loyola Avenue

    Public Works, Department of

    • Departamento de Obras Públicas
    • Sở Bảo Trì Các Công Trình Công Cộng
    City Hall, 6th Floor, 6W03

    Purchasing, Bureau of

    • Oficina de Aprovisionamiento (Departamento de Compras)
    • Văn Phòng Phụ Trách Các Hợp Đồng Mua Bán
    City Hall, 4th Floor, 4W07

    Real Estate and Records

    • Oficina de Inmuebles y Registros
    • Sở Lưu Trữ Hồ Sơ Bất Động Sản
    City Hall, 5th Floor, 5W06

    Registrar of Voters, Orleans Parish

    • Oficina para El Registro de Votantes en la Parroquia de Orleans
    • Văn Phòng Đăng Ký Thẻ Cử Tri Quận Orleans
    City Hall, 1st Floor, 1W24

    Resilience & Sustainability, Office of

    • Oficina de Resiliencia y Sostenibilidad
    • Văn phòng Khả năng phục hồi & Bền vững
    City Hall, 9th Floor, 9E06

    Revenue-Sales Tax, Bureau of

    • Oficina de Impuestos
    • Sở Thuế
    City Hall, 1st Floor, 1W15

    Safety and Permits, Department of

    1340 Poydras Street, Suite 800

    Sanitation, Department of

    • Departamento de Limpieza y Recolección de Basuras
    • Sở Vệ Sinh Công Cộng
    City Hall, 1st Floor, 1W30

    Short Term Rental Administration

    1340 Poydras Street, Suite 800

    Stormwater & Green Infrastructure

    • Aguas pluviales e infraestructura verde
    • Nước mưa &; Cơ sở hạ tầng xanh
    1601 Perdido Street, Suite 3H114

    Supplier Diversity, Office of

    • Oficina para La Diversificación de Proveedores
    • Văn Phòng Phụ Trách Các Vấn Đề của các Tiệm Buôn Bán Nhỏ
    1340 Poydras Street, Suite 1800

    Transportation, Mayor's Office of

    • Oficina de Transporte de la Alcaldesa
    • Văn Phòng Giao Thông của, Thị Trưởng
    City Hall, 8th Floor, 8E08

    Treasury, Bureau of

    • Departamento del Tesoro
    • Bộ Ngân Khố
    City Hall, 1st Floor, 1W40

    Vieux Carré Commission

    • Comisión del Barrio Francés (Vieux Carré)
    • Ủy Ban Bảo Trì Di Tích Lịch Sử Vùng Vieux Carré
    1300 Perdido St, 7th Floor

    Violent Crime Reduction Taskforce

    Workforce Development, Office of

    • Oficina para El Desarrollo de La Fuerza Laboral
    • Sở Lao Động
    1307 Oretha Castle Haley Blvd. Suite 3000

    Youth and Families, Office of

    • Oficina de Juventud y Familias
    • Văn phòng Thanh niên và Gia đình
    City Hall, 4th Floor, 4W09