Employee Assistance Program

About Our EAP

A voluntary, confidential program offering free assessments, counseling, and support services for personal and work-related challenges.

Employee Assistance Program (EAP) 24/7 Support: 1-866-248-4096 Website: www.liveandworkwell.com Access Code: NOLA

Who's Eligible?

  • Active employees and their households (spouse/domestic partner, dependents)
  • Outside agency employees enrolled in city's healthcare plan
  • Note: Retirees and their families are not eligible

Core Services:

  1. Counseling Support • Three free face-to-face sessions • Additional referrals if needed • Available 24/7 by phone or online
  2. Legal Services • 30-minute free consultation • Discounted rates for additional services • Covers: Living Wills, Power of Attorney, Real Estate, etc.
  3. Mediation Services • 30-minute free consultation per issue yearly • 25% discount for ongoing services • Includes: Child Custody, Family Disputes, Divorce

Key Support Areas:

  • Adult/Elder Care
  • Substance Dependency
  • Mental Health (Anxiety, Depression, Grief)
  • Child and Parenting Support
  • Financial Consultation
  • Work-Related Stress
  • Life Changes and Personal Crises

Additional Services:

Financial Services:

  • Bankruptcy
  • Budget Management
  • College Funding
  • Retirement Planning
  • Tax Consulting
  • Investment Planning

Mediation Services:

  • Consumer Disputes
  • Estate Settlement
  • Landlord/Tenant Issues
  • Small Claims
  • Collections

Online Resources (www.liveandworkwell.com):

  • 5,000+ articles and resources
  • Find a Clinician tool
  • Financial calculators
  • Self-assessment tools

Confidentiality

All services are confidential except when:

  • Required by law
  • Child/elder abuse suspected
  • Threat of harm exists
  • Written consent provided

Remember: Help is available 24/7 at 1-866-248-4096 Use Access Code: NOLA at www.liveandworkwell.com