January 16, 2025 | From City of New Orleans
City of New Orleans Announces Resources and Support for Victims and Survivors of Bourbon Street Attack
The City of New Orleans announced that the Victim Assistance Center, established to support those affected by the Bourbon Street attack, has officially closed its walk-in services. However, assistance is still available for victims, survivors, and others impacted by the tragedy.
Individuals seeking help can call 2-1-1 to connect with representatives who can provide guidance and access to resources. Support remains available for those directly injured as well as individuals indirectly affected, such as hospitality workers and community members.
For immediate mental health assistance or crisis counseling, the following resources are available:
- Disaster Distress Helpline (24/7): 1-800-985-5990 or dial 9-8-8
- New Orleans Family Justice Center (24-hour helpline): (504) 866-9554
- Orleans Parish Sheriff’s Office Crime Support Cell: (504) 872-1059
The Seeds of NOLA Trauma Recovery Center at University Medical Center is offering free trauma-focused mental health services, including counseling, psychiatry, case management, civil legal assistance, and support groups. These services are available for individuals directly impacted (injured, loved ones of the injured, and those who lost a loved one) as well as those indirectly impacted (witnesses, first responders, healthcare workers, and victim advocates). For more information or to schedule an appointment, call (504) 702-4335.
The FBI encourages anyone affected by the attack to visit their website for updates and to complete the Victim Impact Form. Additional resources can be found at www.fbi.gov/bourbonstreetvictims.
The City of New Orleans and its partners remain committed to providing ongoing support to victims, survivors, and all those impacted by this tragic event.