September 2, 2022 | From City of New Orleans

City of New Orleans to Host Community Utility Assistance Event to Assist Eligible Renters in Danger of Service Disconnection

NEW ORLEANS — The Mayor’s Office of Housing Policy and Community Development today announced it will host a community-based outreach event Wednesday, Sept. 7 and Thursday, Sept. 8, from 9 a.m. to 3 p.m., or until capacity is reached, to provide financial assistance to eligible renters at risk of electric or water disconnection.

Residents who applied for rental assistance through the City but have not received utility assistance can attend the outreach event at the Joe Brown Park Recreational Center (5601 Read Blvd.). Translators and legal assistance will be available onsite. 

Utility assistance will be fast-tracked for eligible renters that have past due balances and have not received prior assistance. The City must be provided with the utility account number to make delinquent payments on each account. Payments will be made directly to the utility provider.  

City employees will be onsite to review documentation for past due utility assistance applicants. Residents are encouraged to complete the online application prior to the event.

Entergy will be onsite only to answer questions and provide information.   

Applicants must provide the following:  

  • A form of identification
  • Proof of address and/or current lease
  • Proof of current total household income
  • Documentation evidencing the past due utility bill

The City of New Orleans has provided more than $2.1 million in emergency utility assistance, and approximately 2,000 households have been assisted since the beginning of the pandemic. 

# # #