Frequently Asked Questions

A: Yes.

1. If a job is cancelled by an NOPD supervisor due to police necessity or other extraordinary circumstances, no penalty will be assessed, and the full amount of any advance payment will be credited or refunded to the customer.

See policy for complete details. 

2. In these occurrences please take note and contact your assigned coordinator:

• OPSE office number: 504 658-8757 (or)
• after hours/weekends the OPSE On-call number: 504 906-9992 (or)
• email opse@nola.gov

Mayor Mitch Landrieu created the Office of Police Secondary Employment (OPSE) to reform the legacy paid police details system for the good of the New Orleans Police Department and for the good of the City. The City is committed to helping police officers tackle the tough law enforcement challenges we face by removing the administrative burdens of secondary work while maintaining for them the ability to supplement their income.

For details paid on an hourly basis, OPSE began implementing the new policies and procedures in August 2013.  We are now fully implemented and manage all hourly work and task-based work. Task-based jobs include motorcycle escorts of any type, drug or bomb dog sweeps, horse-mounted details, races (marathon, Iron Man, fun run), mini-parades (limited number of floats), walking parades, and second lines.

Customers ultimately decide which rate of pay officers will receive. A customer can offer any one of the Tier rates. Some customers offer higher rates because of the difficulty of the job or because they wish to pay officers more. When a customer selects a tier level, it is posted along with job details and location. Officers then select the jobs they wish to take.

OPSE 4-Tiered Pay/Fee/Price Schedule

Tier	Police Officer
	Officer Pay	Admin Fee	Customer Price
2+	$37.00	$8.00	$45.00
3	$46.33	$8.00	$54.33
4	$68.00	$8.00	$76.00
5	$95.00	$8.00	$103.00
Tier	Sergeant
	Officer Pay	Admin Fee	Customer Price
2+	$41.00	$8.00	$49.00
3	$49.10	$8.00	$57.10
4	$68.00	$8.00	$76.00
5	$95.00	$8.00	$103.00
Tier	Lieutenant
	Officer Pay	Admin Fee	Customer Price
2+	$43.00	$8.00	$51.00
3	$52.00	$8.00	$60.00
4	$68.00	$8.00	$76.00
5	$95.00	$8.00	$103.00
Tier	Captain/Major/Commander
	Officer Pay	Admin Fee	Customer Price
2+	$47.00	$8.00	$55.00
3	$56.00	$8.00	$64.00
4	$68.00	$8.00	$76.00
5	$95.00	$8.00	$103.00

To see rates for motorcycle escorts, canine and mounted divisions please click here.

A minimum rate of Tier 3 rate per officer per hour will be charged on designated holidays and other times of high officer demand when officer availability is limited. 

All jobs are paid according to the published fee and pay structure currently in effect. Different types of jobs may have different pay rates. For example, the pay rate for a Mounted Officer may be different than a Patrol Officer.

One-time jobs will receive an invoice and must be paid 48 hours before the scheduled job. We can receive payment in the form of a check, ACH draft, or credit card. 

You should contact the Office of Police Secondary Employment at least 7 days before your event begins.

1. OPSE charges an administrative a fee of $8 per billed officer hour.  This fee pays for administrative costs associated with managing police secondary employment, including office overhead, software, credit card and bank charges, staff salaries, and other expenses. The revenue from the administrative fee is managed in an enterprise fund that is seperate from the city’s General Fund.

2. Compensation for OPSE staff is independent of the amount of revenue generated from police secondary employment. 

There is a clear benefit to both the customer and the public to maintain established relationships on secondary jobs consistent with community policing objectives. We have created a system that balances fairness and police best practices with good relationships and experience built over time. Most officers continue to work long-standing details for customers with whom they have built productive relationships.

Yes, when your job is accepted and scheduled, you will receive a telephone number for your job’s coordinator. You can call your coordinator at any time and they will help to solve your problem. After hours, you can call the OPSE on-call coordinator at (504) 906-9992.

One major feature of the system is the customer’s ability to provide feedback on the officer’s performance using a third party. Our coordinators will be able to record your comments regarding the officer’s work performance to help with quality control and you will be emailed a link to our customer service survey after your job is complete.

An OPSE coordinator may come to your job, but it is not mandatory. The coordinator will have the ability to monitor your job through customer and police reports. 

An OPSE coordinator will be responsible for those tasks that officer detail coordinators traditionally performed, including liaising with the customer, scheduling officers, tracking hours, managing customer feedback, and ensuring policy compliance.

Call your coordinator immediately so that he or she can make adequate arrangements. 

No. As part of the administrative fee received by this office, customers will receive detailed receipts and tax information regarding all of their police employment jobs.

No, it is our intent to simplify the process for customers by using our online system www.HireNOPD.com or by calling us at (504) 658-8757. Much of the administrative work is accomplished using web-based interfaces for officers and customers.

Secondary employment requiring the simultaneous or overlapping schedule of one to four officers may be worked without a ranking officer. In these instances the most senior officer accepts responsibility for overseeing the job. Jobs requiring more than four simultaneous officers will require on-the-job supervisors according to OPSE’s supervisory tables. Ultimate supervisory oversight shall be the responsibility of a patrol supervisor in the district of the secondary employment assignment. 

The OPSE coordinator responsible for that job will be responsible for managing substitutions and schedule changes.

No. The money will go into OPSE’s enterprise fund that is separate from the City of New Orleans General Fund. The enterprise fund’s express purpose and only function is to collect fees from customers, pay police officers their earned wage, and fund the administrative costs of this office.