Benefit Program Application Assistance

Need help with your benefit application?

The New Orleans Health Department offers application assistance to New Orleans residents for the following benefit programs:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Women, Infants & Children Program (WIC)

NOHD will provide a confidential and secure space for residents seeking help with completing their applications to receive benefits. Interested residents will receive informational materials and resources, computer access, and guidance on submitting an application.

Schedule and Locations

SNAP Application Assistance Weekly Availability

Day of the Week Times Location Contact
First Friday of every month 10 a.m.-noon AP Sanchez Service Center
1616 Fats Domino Ave		 Luke Felty
(504) 658-2555
luke.felty@nola.gov
Second Friday of every month 10 a.m.-noon City Hall
1300 Perdido St, 8th Floor
Second Thursday of every month 10 a.m.-noon Allie Mae Williams Service Center
2020 Jackson Ave
Third Thursday of every month 10 a.m.-noon Edna Pilsbury Health Center 
2222 Simon Bolivar Ave
Last Wednesday of every month 1-3 p.m. New Orleans East WIC Clinic
10001 Lake Forest Blvd
 

Schedule SNAP appointment

Medicaid Application Assistance Weekly Availability

Walk-ins are welcomed, but making an appointment is strongly encouraged.

Day of the Week Times Location(s) Contact
Monday 8 a.m.-4 p.m. Edna Pilsbury Health Center 
2222 Simon Bolivar Ave		 Jolanda Cockheran
(504) 658-2865
jlcockheran@nola.gov
Tuesday 8 a.m.-3 p.m. Ozanam Inn
2239 Poydras St.
Wednesday 8 a.m.-4 p.m. Edna Pilsbury Health Center 
2222 Simon Bolivar Ave
Thursday 8:30-10 a.m.  St Jude Community Center
400 N Rampart St.
Thursday 10:30 a.m.-4 p.m. Edna Pilsbury Health Center 
2222 Simon Bolivar Ave
Friday 8 a.m.-4 p.m. Edna Pilsbury Health Center 
2222 Simon Bolivar Ave
*Application assistance in not available from noon- 1 p.m. for staff lunch break.
 

WIC Weekly Application Assistance Availability

Day of the Week Times Location Contact
Monday-Friday 8 a.m.-4 p.m. by appointment Edna Pilsbury Health Center 
2222 Simon Bolivar Ave		 (504) 658-2895
Monday-Friday 8 a.m.-4 p.m. by appointment New Orleans East WIC Clinic
10001 Lake Forest Blvd		 (504) 658-2760
First Monday and Friday of each month 8 a.m.-4 p.m. by appointment AP Sanchez Service Center
1616 Fats Domino Ave		 (504) 658-2539
*All listed WIC clinics are closed for lunch from noon-1 p.m.

What to Bring

Proof of Identity SSN or passport
and
Driver’s license, state ID, or other government-issued ID
Proof of Address Recent utility bill, lease, rent receipt, or official mail showing your address
Proof of Income Pay stubs from the last 30 days, employer letter, or benefit award letters
Proof of Household Size (for SNAP only) Birth certificates, Social Security cards, or school records for everyone applying