Public Benefits Application Assistance

Need help with your SNAP, Medicaid or WIC application?

We're here to make the process of applying for benefits simple and easy! Below, you will find regularly scheduled hours where we can help you complete your application for benefit programs such as SNAP, Medicaid and WIC. Residents can make an appointment with us using the links below, call 2-1-1, or visit vialink.org to find their nearest service locations for a range of programs and services.

About Application Assistance

The New Orleans Health Department will provide a confidential and secure space for residents seeking help with completing their applications to receive benefits. Interested residents will receive informational materials and resources, computer access, and guidance on submitting an application.

Schedule and Locations

SNAP Application Assistance Weekly Availability

Day of the Week Times Location Contact
First Wednesday of every month 10 a.m.-noon

Arthur Monday Service Center
1111 Newton St 

Luke Felty
(504) 658-2555
luke.felty@nola.gov
First Friday of every month 10 a.m.-noon AP Sanchez Service Center
1616 Fats Domino Ave
Second Monday of every month 10 a.m.-noon City Hall
1300 Perdido St, 8th Floor
Second Thursday of every month 10 a.m.-noon Allie Mae Williams Service Center
2020 Jackson Ave
Third Thursday of every month 10 a.m.-noon Edna Pilsbury Health Center
2222 Simon Bolivar Ave
Last Wednesday of every month 1-3 p.m. New Orleans East WIC Clinic
10001 Lake Forest Blvd


Don't see a time that works for you? Reach out to me at the email or phone number above to schedule a time that works for you!

Schedule SNAP appointment More Food Resources

 

Medicaid Application Assistance Weekly Availability

Walk-ins are welcomed, but making an appointment is strongly encouraged.

Day of the Week Times Location(s) Contact
Monday 8 a.m.-4 p.m. Edna Pilsbury Health Center
2222 Simon Bolivar Ave		 Jolanda Cockheran
(504) 658-2865
jlcockheran@nola.gov
Tuesday 8 a.m.-3 p.m. Ozanam Inn
2239 Poydras St.
Wednesday 8 a.m.-4 p.m. Edna Pilsbury Health Center 
2222 Simon Bolivar Ave
Thursday 8 a.m.-4 p.m. Edna Pilsbury Health Center 
2222 Simon Bolivar Ave
Friday 8 a.m.-4 p.m. Edna Pilsbury Health Center 
2222 Simon Bolivar Ave
*Application assistance in not available from noon- 1 p.m. for staff lunch break.
 

Request Medicaid application assistance More Healthcare Resources

 

WIC Application Assistance Weekly Availability

Day of the Week Times Location Contact
Monday-Friday 8 a.m.-4 p.m. by appointment Edna Pilsbury Health Center
2222 Simon Bolivar Ave		 (504) 658-2895
Monday-Friday 8 a.m.-4 p.m. by appointment New Orleans East WIC Clinic
10001 Lake Forest Blvd		 (504) 658-2760
First Monday and Friday of each month 8 a.m.-4 p.m. by appointment AP Sanchez Service Center
1616 Fats Domino Ave		 (504) 658-2539
Wednesday 8 a.m.-4 p.m. by appointment Arthur Monday Service Center
1111 Newton St		 (504) 658-2795
*All listed WIC clinics are closed for lunch from noon-1 p.m.

What to Bring

What Must be Verified Examples of Proof
Proof of Identity Social Security number or passport
and
Driver’s license, state ID, or other government-issued ID (Note: Social Security number is not required for WIC)
Proof of Address Recent utility bill, lease, rent receipt, or official mail showing your address
Proof of Income Pay stubs from the last 30 days, employer letter, or benefit award letters
Proof of Household Size (for SNAP only) Birth certificates, Social Security cards, or school records for everyone applying

Didn't find what you were looking for? You can find more detailed lists of local resources and services open to the public by calling 2-1-1 or visiting VIA LINK's resource database.