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Home » Population Health and Disease Prevention » Topics » Medical Debt Elimination
Medical Debt Elimination Initiative in Partnership with Undue Medical Debt
In May 2023 the City of New Orleans entered into an agreement with Undue Medical Debt to provide $1.3 million in American Rescue Plan Act (ARPA) funding for the purpose of partnering with healthcare providers to acquire qualifying debt and erase it. Undue Medical Debt leverages these pandemic recovery funds as needed when collaborating with providers.
The New Orleans Health Department manages the initiative, which aims to erase the existing medical debt of eligible New Orleans residents experiencing financial hardship. The medical debt elimination program was unanimously approved by the New Orleans City Council in December 2022.
Residents who have debt cancelled through this initiative will receive a letter directly from the initiative. A sample letter is available for reference.
Medical Debt Cancelled Through the New Orleans Medical Debt Elimination Initiative
Acadian Ambulance
Ochsner Health System
LCMC Health System
Secondary Medical Debt Holders
Number of New Orleans residents impacted
3,011
65,737
6,861
1st round - 5,858
2nd round – 5,147
Amount of debt cancelled
$3.4 million
$58.9 million
$8.5 million
1st round - $6.8 million
2nd round – 7.5 million
Letters mailed to residents
January 2024
July 2024
January 2025
1st round - July 2024
2nd round - Jan 2025
(504) 658-2562Email Jeanie Donovan
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Last updated: 3/12/2025 11:53:17 AM
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