1,547 street miles. 149 bridges. 72,000 catch basins.

Divisions

 

The Department of Public Works (DPW) is comprised of five (5) divisions:

  • Engineering
  • Ground Transportation Bureau
  • Maintenance
  • Traffic 
  • Parking & Towing

To report an issue for one of these divisions, click here to contact 311.

Not all infrastructure issues are the responsibility of the Department of Public Works. Water, sewer and drainage complaints are addressed by the Sewerage & Water Board (SWB). 

Engineering 

DPW offers Construction Engineers working in the City specific guidelines to ensure they meet all City codes and standards. 

Ground Transportation Bureau

GTB oversees permitting, regulating and enforcement of vehicles and drivers operating for-hire, including taxis, pedicabs, and buses, as well as tour guides, tour planners and tour companies within the city of New Orleans. The GTB office is closed to the public so all applications for GTB are required to be submitted online.

Maintenance

The DPW Maintenance Division is responsible for filling potholes, and cleaning and clearing catch basins of debris.  To report a maintenance issue, click here to contact 311.

Traffic

The Department of Public Works Traffic Division is responsible for installing and maintaining the city's traffic signs, signals, and roadway striping. The Division also handles permits for street closures and construction activities in public rights-of-way, including work on streets, sidewalks, and underground utilities.

Additionally, the Traffic Engineering Division oversees the city's streetlight system. This includes repairing and replacing streetlight fixtures, poles, pole bases, wiring, circuitry, and junction boxes. To report a traffic-related issue, click here to contact 311.

Parking & Towing

The Department of Public Works Parking & Towing Division issues tickets when parking regulations, outlined in the City of New Orleans Municipal Code, are violated. Avoid parking tickets by referencing the list of frequently violated parking regulations here.

The Division is also responsible for enforcement of City ordinances in regard to public safety by managing curb space (on-street parking) in certain densely populated areas. Measures include ticketing and towing violating vehicles, immobilizing vehicles, and towing abandoned vehicles. Additionally, this Division is responsible for establishing and managing residential parking zones throughout the City. The City may tow cars immediately in the interest of public safety.

DPW Main Division

Email DPW Main Division
1300 Perdido Street 6W03 New Orleans, LA 70112

9am—5pm
Monday—Friday

Department of Public Works includes:

Department of Public Works
Services

Programs & Initiatives
Accessibility of Streets and Sidewalks

The Department of Public Works (DPW) addresses a variety of issues that impact the accessibility of streets and sidewalks within Orleans Parish These include providing physical accessibility features on City of New Orleans streets, a process for public accommodation requests, a means by which accommodation grievance procedures can be initiated, and tracking progress toward compliance.

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Programs & Initiatives
Mobility and Safety

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Programs & Initiatives
RoadWork

The City of New Orleans Department of Public Works (DPW) and Sewerage and Water Board of New Orleans (SWBNO) are working together to implement an unprecedented program to restore our damaged infrastructure. Using local and federal funds, the $2.3B program is the most comprehensive that our region has seen in a generation.

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Department of Public Works
Topics

Department of Public Works
Latest News

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September 13, 2024 | From City of New Orleans

TRAFFIC ADVISORY: Lane Closures on Poydras and Lasalle Streets for ADA Ramp Work Starting Sept. 16

NEW ORLEANS —The City of New Orleans today announced that starting at 7 a.m. on Monday, Sept. 16, the Department of Public Works (DPW) contractor Hard Rock Construction, LLC will close one lane in each direction at Poydras and Lasalle Streets for approximately one week to accommodate the restoration of Americans with Disabilities Act (ADA)-compliant curb ramps in the median. 

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September 11, 2024 | From City of New Orleans

CITY OF NEW ORLEANS PROVIDES UPDATES ON HURRICANE FRANCINE PREPARATIONS

The City of New Orleans continues to update residents on Hurricane Francine emergency preparations. Hurricane Francine is expected to make landfall along the Louisiana coast today as a Category 1 hurricane.  

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September 9, 2024 | From City of New Orleans

City of New Orleans Announces Preparations Ahead of Tropical Storm Francine

Mayor LaToya Cantrell today was joined by members of the New Orleans City Council, New Orleans Office of Homeland Security and Emergency Preparedness (NOHSEP) Director Collin Arnold, other emergency preparedness agencies and tourism industry leaders to update residents on the developments and preparations ahead of Tropical Storm Francine.  

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September 6, 2024 | From City of New Orleans

TRAFFIC ADVISORY: Street Closure on Western Street

The City of New Orleans today announced that starting Monday, Sept. 9, access to Western Street will be closed between Elysian Fields Avenue and Mirabeau Avenue. The City of New Orleans Department of Public Works’ contractor Hard Rock Construction, LLC, in conjunction with the Sewerage and Water Board of New Orleans, will be performing a water valve closure to perform a waterline tie-in. This temporary closure will remain in effect for approximately three days and a detour will be in place.

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September 6, 2024 | From City of New Orleans

TRAFFIC ADVISORY: Intersection Closure at Freret Street & South Carrollton Avenue

The City of New Orleans today announced the Department of Public Works (DPW) contractor Impetus Infrastructure, LLC. will be performing a closure on the intersection of Freret Street and the northbound lane of South Carrollton Avenue starting Sept. 9, starting at 7 a.m. to accommodate roadway restoration as part of the East Carrollton Group B & C project.

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September 5, 2024 | From City of New Orleans

TRAFFIC ADVISORY: Lane Closures on Julia Street between South Derbigny Street and Cypress Street

The City of New Orleans today announced that Department of Public Works (DPW) contractor Hard Rock Construction, LLC will be closing both lanes on Julia Street between South Derbigny Street and Cypress Street starting Sept. 9 through Oct. 21 to accommodate utility work and roadwork part of the Iberville, Tulane-Gravier, LGD, CBD Group A project. Local traffic will be accommodated to enter and exit the area.  

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