News & Announcements

November 14, 2025 | From City of New Orleans

Amnesty Late Fee Forgiveness Program: Pay Parking and Photo Safety Citations Without Late Fees 

The City of New Orleans is offering a limited-time opportunity to pay delinquent parking and photo safety citations without late penalties. 

Qualifications: 

  • Parking tickets more than 30 days past due (as of June 1, 2025) 

  • Photo safety citations over 60 days past due (as of June 1, 2025) 
    Note: NOPD-issued moving violations are not included. 

Benefits: 

  • Pay only the original citation—no late fees 

  • Vehicle immobilization and booting are suspended during the program 

Important Dates: 

  • Program runs June 1–November 30, 2025 

  • Late fees paid outside this period are nonrefundable 

  • After November 30, full penalties and enforcement will resume 

How to Pay: 

  • Online: PromisePay (Credit/Debit Card, Apple Pay, Google Pay, ACH) 

  • In Person: City Hall (1300 Perdido St., Room 1W09) or City Auto Pound (400 N. Claiborne Ave.)  

Accepted forms: Check, Money Order, VISA, or MasterCard accepted 

Questions? 

  • Hearings Center: 504-658-8250 

  • Parking Division: 504-658-8200 

  • Eligibility Info: 504-527-8799 

The City of New Orleans has partnered with PromisePay for secure, user-friendly online payments, including optional installment plans with no fees or interest. ​