STR Administration, Enforcement, and Adjudication

Short Term Rentals in Orleans Parish are regulated through the Short Term Rental Administration, a part of the Department of Safety and Permits. The STR Office is located on the 8th floor of 1340 Poydras St., providing direct access to many of the City’s essential regulatory departments.

NSTR (Non-Commercial Short Term Rental)

Application period: January 6th, 2025 - January 10th, 2025

Lottery date: Janurary 13th, 2025

Office Hours: January 6th-10th (Mon-Fri) from 9:00 AM to 4:00 PM

NSTR Master Checklist

Short Term Rental Attestation

 

CSTR (Commercial Short Term Rental)

As of June 8, 2023, pursuant to CZO 19.4.A.20, new Commercial Short Term Rental applications can no longer be accepted. The application is no longer available on the One Stop App

Please send your renewal documents via email to str@nola.gov or renew online through the One Stop App.

Renewal documents include:

  • Picture ID
  • Floorplan
  • Evacuation plan
  • Please submit the attached form to include the noise abatement, sanitation & security operation plans.

Please also note that effective July 1, 2023, a noise monitoring device is required for all Commercial Short Term Rentals.

One Stop App Help Desk

If you are experiencing technical difficulties with the One Stop App, please contact the One Stop App Help Desk at onestopapp@nola.gov

Short Term Rental Administration

(504) 658-7144 Email Short Term Rental Administration
1340 Poydras Street Suite 800 New Orleans, LA 70112

8am—5pm
Monday—Thursday
8am—3:30pm, Friday

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Short Term Rental Administration
Latest News

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September 13, 2024 | From City of New Orleans

NSTR Lottery Application Period Extension

Due to office closure for Hurricane Francine we are extending the NSTR Lottery application period until Wednesday September 18, 2024. The NSTR application will be available via the One Stop App until 9/18/2024 at 11:59pm. Office hours will continue today 9/13/2024 thru Wednesday 9/18/2024 from 9am-4pm. 

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September 10, 2024 | From City of New Orleans

Proposed Changes to STR Regulations

The New Orleans City Council will consider New Non-Commercial Short-Term Rental (NSTR) Regulations at the September 19th Council meeting. The proposed legislation creates an Interim Zoning District (IZD) that would prohibit New NSTR Special Exceptions.

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September 3, 2024 | From City of New Orleans

IMPORTANT NSTR LOTTERY INFORMATION

The next NSTR Lottery will take place on October 7, 2024. The application period will be open September 9-15. Office hours will be held September 9-13 from 9am-4pm at 1340 Poydras St on the 8th floor.

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July 1, 2024 | From City of New Orleans

The Final List For The July 1 NSTR Lottery Is Ready For Distribution.

Attached to this email is the final list of properties that will participate in the Lottery that will take place on Monday, July 1 at 11am. The Lottery is open to the public & will be livestreamed through the New Orleans City Council YouTube Channel or this link.

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June 20, 2024 | From City of New Orleans

Round 1 NSTR Special Exception Applications

If you were eligible for the August 14, 2023 NSTR Lottery Special Exception process, please see below message from the City Planning Commission.

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June 7, 2024 | From City of New Orleans

NSTR Application Period Ends Tonight At 11:59PM.

The deadline for the July 1 Lottery application period is fast approaching. The Non-Commercial STR application will be removed from the One Stop App tonight at 11:59PM. Our office is open today until 5pm to review your documents for accuracy. We are located at 1340 Poydras St on the 8th floor.

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