STR Administration, Enforcement, and Adjudication

Short Term Rentals (STR) in Orleans Parish (City) are regulated through the Short Term Rental Administration (STR Office), a part of the Department of Safety and Permits (Department). The STR Office is located within The OneStop Shop (OneStop), a citizen-focused service hub within City Hall which provides direct access to many of the City’s essential regulatory departments.

NSTR (Non-Commercial Short Term Rental)

Application period: June 1, 2024 - June 7, 2024

Lottery date: July 1, 2024

NSTR Required Training

Please register for a training session through the links below:

CSTR (Commercial Short Term Rental)

As of June 8, 2023, pursuant to CZO 19.4.A.20, new Commercial Short Term Rental applications can no longer be accepted. The application is no longer available on the One Stop App

Please send your renewal documents via email to str@nola.gov or renew online through the One Stop App.

Renewal documents include:

  • Picture ID
  • Floorplan
  • Evacuation plan
  • Please submit the attached form to include the noise abatement, sanitation & security operation plans.

Please also note that effective July 1, 2023, a noise monitoring device is required for all Commercial Short Term Rentals.

One Stop App Help Desk

If you are experiencing techincal difficulties with the One Stop App, please contact the One Stop App Help Desk at onestopapp@nola.gov

Short Term Rental Administration

(504) 658-7144 Email Short Term Rental Administration
1340 Poydras Street Suite 800 New Orleans, LA 70112

8am—5pm
Monday—Thursday
8am—3:30pm, Friday

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Latest News

City of New Orleans fleur de lis logo

March 28, 2024 | From City of New Orleans

Commercial STR Renewal Update

Commercial STR License Owners, please be advised of the updated renewal process. As of June 8, 2023, pursuant to CZO 19.4.A.20, new Commercial Short Term Rental applications can no longer be accepted. The applications are no longer available on the One Stop App. 

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February 29, 2024 | From City of New Orleans

Short Term Rental Update

The District Court for the Eastern District of Louisiana has issued its ruling in the ongoing legal challenge to short-term rental ordinances in New Orleans. The City’s ordinances have largely been upheld and the Temporary Restraining Order/injunction has been lifted. Our office will now resume application reviews, license issuance and enforcement. 

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January 31, 2024 | From City of New Orleans

Short Term Rental - Update on Temporary Restraining Order

The Short Term Rental Administration is waiting on the court’s ruling regarding the temporary restraining order.

City of New Orleans fleur de lis logo

September 1, 2023 | From City of New Orleans

Temporary Restraining Order Pertaining to Short Term Rentals

The City of New Orleans has been enjoined by the United States District Court for the Eastern District of Louisiana from enforcing the short term rental regulations enacted in Ordinances 29381 and 29382 pending further order of the court.

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