STR Administration, Enforcement, and Adjudication

Short Term Rentals in Orleans Parish are regulated through the Short Term Rental Administration, a part of the Department of Safety and Permits. The STR Office is located within The OneStop Shop, a citizen-focused service hub within City Hall which provides direct access to many of the City’s essential regulatory departments.

NSTR (Non-Commercial Short Term Rental)

Application period: June 1, 2024 - June 7, 2024

Lottery date: July 1, 2024

NSTR Required Training

NSTR Owner Attestation

 

CSTR (Commercial Short Term Rental)

As of June 8, 2023, pursuant to CZO 19.4.A.20, new Commercial Short Term Rental applications can no longer be accepted. The application is no longer available on the One Stop App

Please send your renewal documents via email to str@nola.gov or renew online through the One Stop App.

Renewal documents include:

  • Picture ID
  • Floorplan
  • Evacuation plan
  • Please submit the attached form to include the noise abatement, sanitation & security operation plans.

Please also note that effective July 1, 2023, a noise monitoring device is required for all Commercial Short Term Rentals.

One Stop App Help Desk

If you are experiencing technical difficulties with the One Stop App, please contact the One Stop App Help Desk at onestopapp@nola.gov

Short Term Rental Administration

(504) 658-7144 Email Short Term Rental Administration
1340 Poydras Street Suite 800 New Orleans, LA 70112

8am—5pm
Monday—Thursday
8am—3:30pm, Friday

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Short Term Rental Administration
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Short Term Rental Administration
Latest News

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July 1, 2024 | From City of New Orleans

The Final List For The July 1 NSTR Lottery Is Ready For Distribution.

Attached to this email is the final list of properties that will participate in the Lottery that will take place on Monday, July 1 at 11am. The Lottery is open to the public & will be livestreamed through the New Orleans City Council YouTube Channel or this link.

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June 20, 2024 | From City of New Orleans

Round 1 NSTR Special Exception Applications

If you were eligible for the August 14, 2023 NSTR Lottery Special Exception process, please see below message from the City Planning Commission.

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June 7, 2024 | From City of New Orleans

NSTR Application Period Ends Tonight At 11:59PM.

The deadline for the July 1 Lottery application period is fast approaching. The Non-Commercial STR application will be removed from the One Stop App tonight at 11:59PM. Our office is open today until 5pm to review your documents for accuracy. We are located at 1340 Poydras St on the 8th floor.

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June 6, 2024 | From City of New Orleans

A message from the Healthy Homes Administration

As of January 1, 2024, there are new requirements for the Healthy Homes Ordinance. These requirements apply to all rental properties. This includes short term rentals and long term rentals.

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June 6, 2024 | From City of New Orleans

Important Message from the Short Term Rental Administration

The Non Commercial Short Term Rental application period is June 1 - 7, 2024. Please login to the One Stop App to apply for the NSTR License. Please be sure to also apply for the STR Operator License if you do not have an issued (Operator) license or application on file. There is a $50 non refundable application fee with ALL Short Term Rental applications.

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May 15, 2024 | From City of New Orleans

NSTR REQUIRED TRAINING DATES

The NSTR required training will be taking place online via TEAMS on May 21, 23, 28 & 30 at 11am. Please register for a training session through the links below.

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