STR Administration, Enforcement, and Adjudication

Short Term Rentals in Orleans Parish are regulated through the Short Term Rental Administration, a part of the Department of Safety and Permits. The STR Office is located on the 8th floor of 1340 Poydras St., providing direct access to many of the City’s essential regulatory departments.

NSTR (Non-Commercial Short Term Rental)

Application period: April 6th, 2025 - April 12th, 2025

Lottery date: April 24th, 2025

Office Hours: April 7th-11th (Mon-Fri) from 9:00 AM to 4:00 PM

Required Training Dates: 

 

NSTR Required Training

NSTR Master Checklist

Short Term Rental Attestation

 
 

CSTR (Commercial Short Term Rental)

As of June 8, 2023, pursuant to CZO 19.4.A.20, new Commercial Short Term Rental applications can no longer be accepted. The application is no longer available on the One Stop App

Please renew your current CSTR License online through the One Stop App within 30 days of your expiration date.

Renewal documents include:

  • Picture ID
  • Floorplan
  • Evacuation plan
  • Please submit the attached form to include the OWNER ATTESTATION, noise abatement, sanitation & security operation plans.

Please also note that effective July 1, 2023, a noise monitoring device is required for all Commercial Short Term Rentals.

One Stop App Help Desk

If you are experiencing technical difficulties with the One Stop App, please contact the One Stop App Help Desk at onestopapp@nola.gov

Short Term Rental Administration

(504) 658-7144 Email Short Term Rental Administration
1340 Poydras Street Suite 800 New Orleans, LA 70112

8am—5pm
Monday—Thursday
8am—3:30pm, Friday

Get email updates

Short Term Rental Administration
Services

Upcoming Events

Short Term Rental Administration
Latest News

City of New Orleans fleur de lis logo

April 7, 2025 | From City of New Orleans

Attention Commercial Short Term Rental License Owners

Commercial STR License Owners, please be reminded of the updated renewal process. 

As of June 8, 2023, pursuant to CZO 19.4.A.20, new Commercial Short Term Rental applications can no longer be accepted. The application is no longer available on the One Stop App.

City of New Orleans fleur de lis logo

March 31, 2025 | From City of New Orleans

IMPORTANT INFORMATION REGARDING NSTR LOTTERY

The next NSTR Lottery will take place on April 24, 2025. The application period will be open April 6-12, 2025. Office hours will be held April 7-11, 2025 from 9am-4pm at 1340 Poydras St on the 8th floor.

City of New Orleans fleur de lis logo

January 27, 2025 | From City of New Orleans

NSTR LOTTERY UPDATE

The applications received during the NSTR application period resulted in one square requiring the lottery. The two applicants were notified and the lottery was held at 1pm today.

City of New Orleans fleur de lis logo

January 21, 2025 | From City of New Orleans

The NSTR Lottery Has Been Postponed

Due to unforeseen circumstances pertaining to the weather, we are postponing the NSTR Lottery to Monday, January 27, 2025 at 1pm.   

We apologize for the inconvenience.

City of New Orleans fleur de lis logo

December 23, 2024 | From City of New Orleans

IMPORTANT INFORMATION REGARDING NSTR LOTTERY

The next NSTR Lottery will take place on January 22, 2025. The application period will be open January 5-11, 2025. Office hours will be held January 6-10, 2025 from 9am-4pm at 1340 Poydras St on the 8th floor.

The required NSTR training will be taking place online via TEAMS on December 26 & 27 and January 2 & 3 at 11am.

City of New Orleans fleur de lis logo

September 13, 2024 | From City of New Orleans

NSTR Lottery Application Period Extension

Due to office closure for Hurricane Francine we are extending the NSTR Lottery application period until Wednesday September 18, 2024. The NSTR application will be available via the One Stop App until 9/18/2024 at 11:59pm. Office hours will continue today 9/13/2024 thru Wednesday 9/18/2024 from 9am-4pm. 

View all news