STR Administration, Enforcement, and Adjudication

Short Term Rentals in Orleans Parish are regulated through the Short Term Rental Administration, a part of the Department of Safety and Permits. The STR Office is located on the 8th floor of 1340 Poydras St., providing direct access to many of the City’s essential regulatory departments.

Short Term Rental Lottery Calendars: September 2025 - January 2027

NSTR (Non-Commercial Short Term Rental)

2nd Quarter Application Period: July 13th, 2026 - July 20th, 2026

2nd Quarter Lottery: July 31st, 2026

Office Hours: July 13th, 2026 - July 17th, 2026, Monday - Friday from 9:00 AM to 4:00 PM

NSTR Renewal Training

NSTR Master Checklist

Short Term Rental Attestation

 

CSTR (Commercial Short Term Rental)

Short-Term Rental licenses are non-transferrable. CSTR applicants should apply for a Non-Structural Renovation permit on the One Stop App (https://onestopapp.nola.gov/) with the description: CSTR License so that zoning can review it and refer it to CPC. Once the conditional use is approved,  applicants can submit the following:

  • Picture ID
  • Floorplan
  • Evacuation plan
  • Please submit the attached form to include the OWNER ATTESTATION, noise abatement, sanitation & security operation plans.

Please also note that effective July 1, 2023, a noise monitoring device is required for all Commercial Short Term Rentals.

Important Information

Memorandum Z-17-04 - Definition of Bedroom or Guest Room

Memorandum Z-20-02 - Kitchen Facilities Requirements in Dwelling Units

One Stop App Help Desk

If you are experiencing technical difficulties with the One Stop App, please contact the One Stop App Help Desk at onestopapp@nola.gov

Short Term Rental Administration

(504) 658-7144 Email Short Term Rental Administration
1340 Poydras Street Suite 800 New Orleans, LA 70112

8am—5pm
Monday—Thursday
8am—3:30pm, Friday

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Short Term Rental Administration
Latest News

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June 12, 2026 | From City of New Orleans

2026 NSTR RENEWAL PERIOD EXTENSION

The NSTR Renewal Period has been extended. Please renew your NSTR License before June 18, 2026!

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April 28, 2026 | From City of New Orleans

Please Renew Your NSTR License Before May 2, 2026.

The NSTR Renewal deadline is approaching. You must submit your NSTR renewal prior to 11:59pm on May 2, 2026. If your renewal application is not received you will lose your NSTR License and will have to reapply in the next lottery IF your square is available.

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April 15, 2026 | From City of New Orleans

NSTR License Renewal Period Begins Sunday April 19, 2026! 

All issued NSTR Licenses are set to expire on June 30, 2026. You will have the option to renew your license in your One Stop App account beginning April 19, 2026. Permitholders who remain in good standing with the Department of Safety and Permits will be eligible to apply for renewal of the NSTR License.

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February 26, 2026 | From City of New Orleans

NSTR REQUIRED TRAINING

IMPORTANT INFORMATION REGARDING UPCOMING NSTR LOTTERY

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February 11, 2026 | From City of New Orleans

Have you received an email to Update Your Contact Information for 2026 Benefits?

Our office has been made aware of a fraudulent email being sent to STR License holders. The subject of the email is Update Your Contact Information for 2026 Benefits.

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