STR Administration, Enforcement, and Adjudication

Short Term Rentals in Orleans Parish are regulated through the Short Term Rental Administration, a part of the Department of Safety and Permits. The STR Office is located on the 8th floor of 1340 Poydras St., providing direct access to many of the City’s essential regulatory departments.

NSTR (Non-Commercial Short Term Rental)

Application period: December 7th, 2025 - December 13th, 2025

Lottery Date: January 13th, 2026

Office Hours: Monday - Friday from 9:00 AM to 4:00 PM

NSTR Training Dates: TBD

The NSTR required lottery training will be held in City Council Chambers and live streamed via Teams.

NSTR Master Checklist

Short Term Rental Attestation

 
 

CSTR (Commercial Short Term Rental)

As of June 8, 2023, pursuant to CZO 19.4.A.20, new Commercial Short Term Rental applications can no longer be accepted. The application is no longer available on the One Stop App

Please renew your current CSTR License online through the One Stop App within 30 days of your expiration date.

Renewal documents include:

  • Picture ID
  • Floorplan
  • Evacuation plan
  • Please submit the attached form to include the OWNER ATTESTATION, noise abatement, sanitation & security operation plans.

Please also note that effective July 1, 2023, a noise monitoring device is required for all Commercial Short Term Rentals.

One Stop App Help Desk

If you are experiencing technical difficulties with the One Stop App, please contact the One Stop App Help Desk at onestopapp@nola.gov

Short Term Rental Administration

(504) 658-7144 Email Short Term Rental Administration
1340 Poydras Street Suite 800 New Orleans, LA 70112

8am—5pm
Monday—Thursday
8am—3:30pm, Friday

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Short Term Rental Administration
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Short Term Rental Administration
Latest News

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October 15, 2025 | From City of New Orleans

NEW ORLEANS CITY PLANNING COMMISSION NOTICE

On September 5, 2024, the New Orleans City Council introduced Motion No. M-24-493, which established the “Non-Commercial Short-Term Rental Special Exception Interim Zoning District” (IZD), which prohibited the issuance of NSTR Special Exceptions. The prohibition applied to any NSTR Special Exception application received after September 19, 2024. An application was deemed to have been received if a request for a Neighborhood Participation Plan (NPP) neighbor list was submitted by the deadline.

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September 2, 2025 | From City of New Orleans

IMPORTANT INFORMATION REGARDING UPCOMING NSTR LOTTERY

The next NSTR Lottery will take place on Sept 29, 2025. The application period will be open September 7-13, 2025. Office hours will be held September 8-12, 2025 from 9am-4pm at 1340 Poydras St on the 8th floor.

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August 12, 2025 | From City of New Orleans

Important Information for NSTR License Holders

All NSTR Licenses expired on 6/30/2025. The deadline to renew was 6/16/2025. Multiple emails were sent out through the mailing list on 5/30, 6/12, 6/25 & 7/2, which detailed the renewal process. A copy of these emails was posted to the Announcements section of the STR Website.

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August 1, 2025 | From City of New Orleans

Short Term Rental Platform Verification

Today, August 1, 2025 is the first day of the platform verification requirement.

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July 2, 2025 | From City of New Orleans

Important Update Regarding NSTR Renewals

As of June 30, 2025 all previously issued NSTR Licenses have now expired.

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June 25, 2025 | From City of New Orleans

NSTR RENEWAL STATUS UPDATE

All NSTR Licenses expire on June 30, 2025

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