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The City of New Orleans

Mayor Mitchell J. Landrieu

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Scam Artists Still Calling Entergy Customers

September 30, 2013

Some business owners have contacted New Orleans Police to report that a man claiming to work for “Entergy Disconnect” called them multiple times, advising them to make immediate payments, or their power would be shut off. 

The suspect(s) called a business owner this afternoon at his store on Tchoupitoulas Street, and instructed him to get a “Green Dot” card to make an Entergy payment that was overdue, or his power would be disconnected.  The business owner thought the call was suspicious and instead called NOPD.

Last Friday, another business owner on Oak Street said she, too, received a call from a man claiming to work for Entergy Disconnect.  The caller said the woman should get a “Green Dot” card for nearly $500 or the meter would be removed from her business within one hour.  The suspect continued to call the owner multiple times, until her husband answered the phone and informed the caller that their business was up to date on payments, and that a serviceman was free to come and get the meter if they thought it was necessary.  No one arrived, and the business owners then called NOPD.      

If you or someone you know receives a call from someone who claims to work for “Entergy Disconnect”, and the caller gives instructions to- in some way- transfer money to them, please hang up, and call Entergy New Orleans to check on the status of your bill.  If you verify that you are up-to-date with your payments, then please call New Orleans Police Department at (504)821-2222, or call CrimeStoppers at (504)822-1111.  Detectives need the public’s assistance in this investigation.  For further information on this scam, visit the following website:
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Contact:  Remi Braden

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Last updated: 10/1/2013 3:32:05 PM

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