Pay Property Tax

How to pay your property tax

  1. Visit our property tax payment site
  2. Look up your bill by tax bill number or address
  3. Complete your payment

Pay property tax

How-to Video

 

In-Person Debit or Credit Card

Electronic payments made at the Bureau of Treasury by debit or credit card are accepted during regular business hours.  The following credit cards are accepted for payment: Discover, MasterCard and Visa. American Express is not accepted.  Credit card payments made at the Bureau of Treasury require an additional convenience fee of 2.7%.

A convenience fee will be charged for each credit or debit card transaction.  Credit and debit card convenience fees are collected by JPMorgan Chase Bank, are non-refundable and cover administrative costs associated with those transactions.  Neither the City of New Orleans nor the Bureau of Treasury receives any portion of the fee.

Please allow 24-48 hours for your payment to reflect on your account. 

If you prefer to pay by mail, you can mail your payment with the bill stub on your Property Tax Bill.

  • Please write your property’s address (Parcel ID) and / or tax bill number on any payment that you mail to us.
  • Make your check payable to the City of New Orleans. 
  • Enclose your payment stub(s) from your Property Tax Bill.
  • Mail your payment in a sealed envelope, properly addressed, and with the required postage.
  • Do not attach staples, clips, tape, or correspondence.

Mail to

City of New Orleans
Bureau of Treasury
Department 165025
P O Box 62600
New Orleans, LA  70162-2600

  • Failure to include the department number may cause a delay in processing or the postal service may return the parcel.  The City of New Orleans will not waive interest for failure to include the department number and the parcel is returned to sender.
  • Payments mailed to an address other than the address listed above, including any to the Assessor’s Office, that are received by the City of New Orleans Bureau of Treasury after the delinquency date are delinquent and interest will be imposed.
  • Mailing your payment to the PO Box with a printout from our website may delay processing.

Payments may also be mailed to:

City of New Orleans
Bureau of Treasury
1300 Perdido Street
Room 1W40
New Orleans, LA  70112

Bill Pay

It is not advisable to use your bank’s bill pay option.  However, if you wish to use bill pay, please ensure that you include the full mailing address.

In-Person Debit or Credit Card

Electronic payments made at the Bureau of Treasury by debit or credit card are accepted during regular business hours.  The following credit cards are accepted for payment: Discover, MasterCard and Visa. American Express is not accepted.  Credit card payments made at the Bureau of Treasury require an additional convenience fee of 2.7%.

A convenience fee will be charged for each credit or debit card transaction.  Credit and debit card convenience fees are collected by JPMorgan Chase Bank, are non-refundable and cover administrative costs associated with those transactions.  Neither the City of New Orleans nor the Bureau of Treasury receives any portion of the fee.

Please allow 24-48 hours for your payment to reflect on your account. 

You may pay in our office at New Orleans City Hall, Bureau of Treasury, 1300 Perdido Street, Room 1W40.  We are open Monday – Friday from 8:00 a.m. – 4:55 p.m.  We are closed on most major holidays including Mardi Gras.

Now accepting credit cards!
Forms of payment accepted for taxes not involved in a tax sale or adjudication include cash, personal check, money order, cashier’s check, or credit card.  Payments for redemption of taxes included in a tax sale or adjudication must be in the form of cash or cashier’s check.

A returned check fee of $30 may be assessed on each bill that is paid with a dishonored check or other instrument that is returned by the bank or financial institution on which it is drawn. Do not postdate checks. This fee will be assessed for checks returned for insufficient funds or checks with an incorrect account or routing number entered.

In-Person Debit or Credit Card

Electronic payments made at the Bureau of Treasury by debit or credit card are accepted during regular business hours.  The following credit cards are accepted for payment: Discover, MasterCard and Visa. American Express is not accepted.  Credit card payments made at the Bureau of Treasury require an additional convenience fee of 2.7%.

A convenience fee will be charged for each credit or debit card transaction.  Credit and debit card convenience fees are collected by JPMorgan Chase Bank, are non-refundable and cover administrative costs associated with those transactions.  Neither the City of New Orleans nor the Bureau of Treasury receives any portion of the fee.

Please allow 24-48 hours for your payment to reflect on your account. 

Please note that the following special districts were not included on the November 5, 2024 election ballot to be billed for 2025:

  • Lake Vista
  • Tall Timbers

Additionally, CNO did not receive a resolution from Lake Vista.

Tax Bills

Find Your Current Tax Bill

Bills are mailed to the owner of record with the Orleans Parish Assessor’s Office, generally mid-to-late December. If a bank or mortgage lender pays your property tax from your escrow, you will still be mailed a property tax bill. We do not mail a property tax bill if your property is fully exempt (e.g a church).

Revised bills, liens from Code Enforcement, and charges from Safety & Permits are usually not included in the payment made by your bank or mortgage company; taxpayers are personally responsible for those payments.

If you do not receive a property tax bill, you can search and download the original tax bill. If you believe that the "Previous Balance" shown on your bill has been paid, but not credited, please contact our office so that we may review your account. If there is an error, we will correct the records. Please contact our office for payment errors PRIOR to paying a future bill.

You may pay all years due or make a partial payment of your taxes. Partial payments will be applied on a pro-rata basis to tax and interest. Unpaid balances will be subject to interest. Note: Partial payments are not allowed when paying online.

Service Fee Information

Electronic Check (ACH/e-Check) No service fee
Debit Card 2.49%of the amount due
Credit Card 2.49% of the amount due

Online Electronic Check (E-check/ACH)

Electronic check payments are accepted 7 days a week, 24 hours a day.  If you pay your own property tax, we encourage you to pay electronically to reduce the possibility of error. There is no cost to you for electronic check (e-Check) payments when entering your checking account information.

  • Each e-Check transaction is limited to $3,000,000.00.
  • When paying by e-Check, your bank account must be Automated Clearing House (ACH)-enabled, meaning the transaction can settle through the ACH Network.
  • If your bank account has a debit block to prevent unauthorized organizations from debiting your account via ACH, you must notify your bank to authorize ACH debits from the City of New Orleans / Orleans Parish. Please contact your financial institution and advise them of the amount you will be paying to avoid delays in processing your payment. 
  • You should receive two (2) payment confirmations.  Your first confirmation number confirms an attempt to pay. The second confirms that the payment was drafted from your bank account.  Contact your financial institution to confirm the transaction was completed.
  • Please allow 24-48 hours for your payment to reflect online.  Web payments are not updated on Saturdays, Sundays, and holidays.

Online Debit or Credit Card

Electronic payments made by debit or credit card are accepted 7 days a week, 24 hours a day.  The following credit cards are accepted for payment: Discover, MasterCard and Visa. Credit card payments, whether made online or phone, impose an additional fee of 2.49% (or $2.00 minimum) processing fee.

A convenience fee will be charged for each credit or debit card transaction.  Convenience Fees are charged to cover the cost associated with the transaction.  These fees are collected by JPMorgan Chase Bank and are non-refundable. Credit and Debit Card service fees are non-refundable and cover administrative costs associated with accepting payments online.  Neither the City of New Orleans nor the Bureau of Treasury receives any portion of the fee.

Please allow 24-48 hours for your payment to reflect online.  Web payments are not updated on Saturdays, Sundays, and holidays.

Warning and Disclaimer by the City of New Orleans

Your personal information is entered into the Chase's on-line system. Chase is not an agent or a representative of the City of New Orleans. The City of New Orleans is not responsible for any errors, failures, virus or malfunctions, or other problems associated with the use of this computer or any online systems.

The City of New Orleans is also not responsible for any unauthorized access to your personal information. User hereby shall forever waive, release, indemnify and hold harmless the City of New Orleans, its elected officials, assigns, officers, employees, agents and representatives from and against any and all losses, damages, injuries, causes of action, claims, demands, and liabilities related to this transaction. If using a public computer, please "log off" completely at the end of your transaction! Failure to do so will allow another user to access your personal information.

Service provided by

Bureau of Treasury

(504) 658-1701 BureauOfTreasury@nola.gov
1300 Perdido Street 1W40 New Orleans, LA 70112

Administrative Office Contact Information