SeeClickFix Privacy Policy

The City of New Orleans is using SeeClickFix, an online and mobile service request system, to power its mobile City of New Orleans 311 app and reporting forms. SeeClickFix is an application that allows users to report non-emergency related issues to City of New Orleans 311 offices. SeeClickFix can be used via the Web on a desktop computer, laptop, mobile phone, or tablet.

SeeClickFix is a public application. The description entered will be visible to the public. A user’s display name will also be visible unless the user chooses to submit as Anonymous. If a user submits as “Anonymous,” the user’s email address will not be displayed publicly.