Laws governing the City of New Orleans: Home Rule Charter, Code of Ordinances and the Comprehensive Zoning Ordinance.
City Laws and Ordinances
Offices defined by City charter.
Offices defined by State law.
Various boards, commissions and districts defined in both City and State law.
Boards and Commissions
NOLA 311 is New Orleans’ primary source of local government information and non-emergency services. Whether you are a local resident, visitor, or business, NOLA-311 will provide a prompt, courteous and professional customer service experience.
Submit request online
or dial 311 or (504) 539-3266
March 4, 2024 | From NOPD News
March 1, 2024 | From NOPD News
March 1, 2024 | From City of New Orleans
February 29, 2024 | From NOPD News
February 29, 2024 | From City of New Orleans
View all news
Access open City data via download or API.
Open Data at DataDriven
Growing library of dashboards tracking City dat and initiatives.
View spatial City data including the popular Property Viewer and Streetwise.
View online City tools and other City websites.
Websites & apps
Home » All City Services » Permits & Licenses » Using the One Stop App » I Got An "AVS Mismatch" Error When I Tried To Pay.
If you received the following message after trying to pay:
There was a problem submitting your payment. Please correct the issue and try again. Authorize.net message was: The transaction has been declined because of an AVS mismatch. The address provided does not match billing address of cardholder.
Your credit card billing address did not match your One Stop App mailing address.
To use a card with a different address from your One Stop App mailing address, click the "Specify my billing information" button just above the "Pay now" button on the checkout page.
To change your default One Stop App mailing address, click on your username at the top of any page where it says "Hello, [username]!".
On this page
Back to top
Last updated: 8/29/2022 1:55:50 PM
Type an address to get zoning, district, and service information for your location