City Jobs
Office Assistant Trainee
The Office Assistant is responsible for routine clerical support, providing support to Divisions and Administration within Human Services-Juvenile Justice Intervention Center (JJIC). The job duties outlined serve as the basic skills and responsibilities for the JJIC Office Assistant positions.
Reports to: Human Services-JJIC Administration
Entrance Salary
$23,383 annually/$11.24 hourly
Description
- Maintain files of correspondence, forms, records, and other material;
- File material by predetermined filing system;
- Sort and route incoming mail, packages, etc.;
- Professionally answer telephone and provide accurate information;
- Operate office equipment such as copiers, fax machines, shredders, and other office machines;
- Responsible for departmental data entry using respective software (Microsoft Office, FMX, Integrated Juvenile Justice Information System (IJJIS), FAMCARE, etc.);
- Prepare release documentation for discharged juveniles;
- Record and maintain juvenile activity logs (programming, visitation, phone calls, etc.);
- Greet guest entering the facility, assist staff with secure area movements;
- Maintain and assist with office supplies and inventory needs;
- Ensure and maintain volunteers and visitors submit the appropriate documentation;
- To ensure safety, enforce juvenile visitation protocols and inform visitors of items prohibited in the visitation area;
- Perform other duties as required.
Knowledge, Skills and Abilities:
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Ability to perform clerical duties
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Maintain confidentiality • Extremely responsible, punctual, and detail oriented
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Knowledge of Human Services-JJIC policies and procedures
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Ability to establish and maintain effective work relationships with staff, patrons, and individuals from diverse backgrounds
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Ability to understand and follow oral and written instructions
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Ability to represent Human Services-JJIC in a professional and courteous manner
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Knowledge of business English and mathematics
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Able to effectively manage assignments under time constraints and changing priorities
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Able to demonstrate excellent internal and external customer service and communication skills through verbal, written, and electronic communications
Work Week: 40 hours per week, subject to flex time
Employment Requirements
• Must maintain an Orleans Parish domicile
How to Apply
Apply at 1100-A Milton Street.