Healthy Homes Program

Healthy Homes is a program in place to protect the health, safety and welfare of the public by ensuring people who reside in Orleans Parish occupy safe and habitable housing. Effective January 1, 2024, owners of rental properties will be required to register for an Annual Healthy Homes Certificate of Compliance. Registration for the certificate of compliance is a requirement of the Healthy Homes Ordinance passed in November 2022.

At this time, past due applications are only being accepted for properties with 50+ dwelling units. 

The next round of applications is for properties with 4-49 dwelling units, beginning on July 1, 2024 and ending on the August 15, 2024 deadline.

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How Does it Work?

Current rental property owners are required to register residential property annually.  Once verified, a Certificate of Compliance will be issued. 

The registry process will be implemented using a phased approach, based on the total number of units on each parcel. Registration must be completed during the following periods:

  • Parcels with 50+ dwelling units - *PAST DUE*
  • Parcels with 4-49 dwelling units - July 1, 2024 – Aug. 15, 2024.
  • Parcels with 1-3 dwelling units - Jan. 1, 2025 – Feb. 15, 2025.

There are no fees imposed for timely registration. However, fees will be imposed if property owners do not register by the deadlines provided.

More information on the Healthy Homes Ordinance can be found here: Healthy Homes Ordinance

Landlord Registration Portal 

Landlords will register by completing the paper application. Once completed in full, sign, scan and email to healthyhomesregistration@nola.gov for processing through the Department of Safety and Permits. There is no fee to register.

For registration inquiries, please email healthyhomesregistration@nola.gov.​

Tenant Complaint Process

Tenants may report potential violations set in the Minimum Property Maintenance Code by calling 3-1-1 or online at nola311.org . Tenants have the right to pursue the complaint process without fear of retaliation under the "protected activity" section.

Submit a Healthy Homes Complaint

Make sure to select "Healthy Homes" for Request Reason and Request Type. A full step-by-step guide on how to fill out the form can be found here: How to Submit a Healthy Homes Complaint.

For Enforcement inquiries, please email healthyhomesenforcement@nola.gov.

Healthy Homes Minimum Rental Standards

All rental housing units in New Orleans must meet the following standards:

  • Operable fire and smoke detection system and alarm.
  • One or more bathtubs or showers, toilets, and kitchen sinks in good working order.
  • All kitchen sinks, bathtubs and showers have hot and cold running water.
  • Water heating facilities in good working order and capable of providing adequate water at a minimum temperature of 110F.
  • Heating facilities capable of maintaining a minimum room temperature of 68F.
  • Cooling system capable of maintaining a maximum bedroom temperature of 80F 3' above the floor and 2' from exterior walls.
  • Properly maintained electrical system.
  • Appliances provided by lessor are properly installed, operable and maintained in safe working condition.
  • Roofs, windows, and exterior doors adequate to prevent dampness or deterioration in walls or interior portions.
  • No evidence of mold in unit.
  • Interior surfaces are maintained free of significant cracking or decay and holes are sealed.
  • Housing units and exterior property are free from visible rodent harborage and infestation.
For general questions about the Healthy Homes program, please contact us at (504) 658-7133 or email healthyhomes@nola.gov.

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Healthy Homes Administration

(504) 658-7133 Email Healthy Homes Administration
1340 Poydras Street Suite 800 New Orleans, LA 70112

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Latest News

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May 13, 2024 | From City of New Orleans

City of New Orleans Department of Safety & Permits’ Healthy Homes Administration to Host Landlord Information Day

The City of New Orleans Department of Safety & Permits’ Healthy Homes Administration will host the first ever Landlord Information Day on Thursday, May 30 from 1 – 4 p.m. at the Gernon Brown Recreation Center, 1001 Harrison Ave. 

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January 11, 2024 | From City of New Orleans

City of New Orleans Reminds Residents of Healthy Homes Implementation and Public Meeting

The City of New Orleans today reminded residents that effective Jan. 1, owners of rental properties are required to register for an Annual Healthy Homes Certificate of Compliance. Registration for the certificate of compliance is a requirement of the Healthy Homes Ordinance passed in November 2022.   

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December 28, 2023 | From City of New Orleans

City of New Orleans Announces Healthy Homes Rental Registry Program Implementation

The City of New Orleans today announced that effective Jan. 1, 2024, owners of rental properties will be required to register for an Annual Healthy Homes Certificate of Compliance. Registration for the certificate of compliance is a requirement of the Healthy Homes Ordinance passed in November 2022.  

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