Reasonable Accommodation Request

It is the policy of the City of New Orleans, pursuant to the federal Fair Housing Amendments Act of 1988 and applicable state laws, to provide individuals with disabilities reasonable accommodation in the City’s zoning and land use regulations, rules, policies and practices to ensure equal access to housing and to facilitate the development of housing for individuals with disabilities.
Reasonable accommodations in the zoning and land use context means providing individuals with disabilities, or developers of housing for people with disabilities, flexibility in the application of land use, zoning and building regulations, policies, practices and procedures, or even waiving certain requirements, when it is necessary to eliminate barriers to housing opportunities.
Reasonable accommodations requests are submitted for consideration by the Executive Director of the City Planning Commission. The Executive Director will issue a written decision within 30 days of the date the application is deemed complete. The applicant may appeal the Executive Director’s decision to the Board of Zoning Adjustments within 30 days of the decision.


  1. Meet with the Department of Safety and Permits and obtain a Referral Letter indicating exactly what accommodations are necessary for your project (recommended). 
  2. If filing as or on behalf of an individual with a disability, the doctors form is required.
  3. File a complete application with all required supplemental documents either by email at or in-person at 1340 Poydras Street, 8th Floor) with the “planner on duty.” No fee is assessed.
  4. Board of Zoning Adjustments staff will notify you when your application has been assigned to a city planner for review.
  5. The Executive Director shall issue a written decision on the request within thirty (30) days of the date of the application submittal and may either grant, grant with modifications, or deny a request for reasonable accommodation in accordance with the required findings set forth in Section 27.5.
    • If necessary to reach a determination on the request for reasonable accommodation, the Executive Director may request further information from the applicant consistent with applicable fair housing laws, specifying in detail the information that is required. If such a request for additional information is made, the running of the thirty (30) day period to issue a decision is paused until the applicant responds to the request.
    • Within thirty (30) days of the date of the Executive Director’s decision, an applicant may appeal an adverse decision to the Board of Zoning Adjustments using the form provided by staff.
  6. Approved, or partially approved, requests must be granted final approval and commence construction, obtain a certificate of occupancy, establish the use, or receive an extension within 24 months from the date of the written decision.
  7. The Executive Director may approve up to three (3), one-year extensions of time for an approval of a reasonable accommodation, upon a showing of good cause by the applicant for each such extension. Any request for an extension of time for an approval of a reasonable accommodation shall be made in writing to the Executive Director at least 30 days prior to the expiration date.
Service provided by
1300 Perdido Street 7th Floor New Orleans, LA 70112 View on map