Report a Clogged or Damaged Catch Basin

You can call 311 or visit NOLA 311 online to report a clogged or damaged catch basin. The 311 Customer Service Agent will take down the nearest physical address of the catch basin, and issue you a ticket number

Contact Us

Sewage and Water Board Customer Service

Location: 625 Saint Joseph Street, Room 140, New Orleans, LA 70165 Phone: 504-52-WATER (504-529-2837)