Where Do I Download My Permit Or License?

If your permit or license has been issued, you can find the PDF to download by going to the "Your Account" menu, selecting "Your Items", and finding the "Download" link below the permit or license address.

You can also download a permit or license if you are not logged in to the One Stop App if you know the permit/license number, the reference code, or the address by searching for it and using the "Download" link below the permit or license address. More information on searching can be found here.

If you have paid for a building permit located in an HDLC (Historic District and Landmark Commission) district or in the French Quarter under VCC (Vieux Carré Commission) jurisdiction, your building permit from Safety & Permits will not be issued until all HDLC or VCC sub-permit requirements are complete. You can reach HDLC at (504) 658-7040, and VCC at (504) 658-1420.

If you haven't paid for your permit or license yet, you can find information about online payments here. Your license or permit should be generated automatically once you pay, with the exception of some demolition and special event permits where online payments are accepted earlier than complete approval.

If you know your permit or license has been paid for and issued and you cannot find it in the Download links, please email us.