Digital Equity Overview

Many New Orleanians do not have home Internet or a computer. The result: New Orleans is one of the worst connected US cities. This lack of access to computers and the Internet negatively impacts education, employment, and civic participation.

To use technology effectively, residents need access to home Internet service, Internet-accessible devices, and the skills to use devices offline and online to complete tasks. To help residents learn to use technology, the City is connecting them to technology education, Internet-accessible devices, and the Internet. 

Below is a summary of programs to improve digital equity


We offer programs to build digital skills, from basic computer literacy to advanced tech careers:

  • Basic Digital Skills - Classes to learn internet, email, and office software fundamentals
  • Tech Workforce Development - Advanced training for high-demand tech positions


We help residents acquire discounted, refurbished devices and fix broken equipment:


We aim to leverage existing programs for home Internet access and build City fiber infrastructure:

With this comprehensive approach, we are bridging the digital divide so all residents can access online information, tools, and opportunities.

Additional Resources

Welcome to the Office of Information Technology and Innovation (ITI) resources page. We are committed to providing helpful tools and information to support City departments and employees in leveraging technology to better serve New Orleans residents.

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Device Repair Clinic

The City of New Orleans is proud to partner with NORDC, STEM NOLA, and the New Orleans Public Library to host the Reconnect NOLA initiative - a series of free community tech repair clinics aimed at helping residents get their devices up and running.

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