Make a Complaint or Commendation about NOFD

New Orleans Fire Department strives to serve every resident to the fullest extent possible, and welcomes compliments and/or complaints. A representative of the Community Relations Division will respond to all feedback submitted here. 

Anyone who has been personally served by NOFD, either during a response to an incident at their home or business, or through a visit to an NOFD facility, can also rate their interaction via the NOFD Satisfaction Survey.

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Service provided by

New Orleans Fire Department

(504) 658-4700
317 Decatur St New Orleans, LA 70130 View on map



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The New Orleans Fire Department (NOFD) is a multi-response, professional fire protection agency with a classification of “Class 1” representing exemplary commitment to building code enforcement.

The NOFD covers 299 square miles of Greater New Orleans serving approximately 364,000 residents and is one of the best and most unique fire departments in the nation.