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NEW ORLEANS — The City of New Orleans today announced the launch of the newly formed Office of Business & External Services (OBES) satellite program for residents. As part of a gradual rollout, OBES will provide residents an opportunity to do business with City Hall at select New Orleans Public Library locations.
“Providing residents more convenient access to City services is the definition of meeting people where they are. This is why we formed the Office of Business and External Services. We are committed to making it easier for residents to do business with the City, especially at a time when we are trying to fuel our economic recovery in response to the COVID-19 pandemic.”
First up, the Rosa Keller Library in Broadmoor will provide representatives from the seven agencies under OBES:
- Safety & Permits
- Code Enforcement
- Workforce Development
- Economic Development
- City Planning Commission
- Historic District Landmarks Commission
- Vieux Carré Commission
Representatives from each agency will be able to provide support for residents, including helping them access the City website, NOLA.gov, in order to more efficiently use City services. The staff available will be assisting with questions and applications, often in real time or with follow-up help. The Rosa Keller Library OBES Satellite location (4300 S Broad Ave.) will operate on Tuesdays and Thursdays in the month of October, from 10 a.m.-5 p.m., starting this Tuesday, Oct. 6, 2020. Additional hours may be added as needed.
Please remember that adherence to all City of New Orleans Health Department guidelines, including mask wearing, is required. Learn more about Phase 3 including guidelines at NOLA Ready here.
The City is especially grateful for the assistance from the Broadmoor Improvement Association and NOPL. For additional information, please email permitinfo@nola.gov.
Residents are encouraged to visit this location to interact with staff, learn about City services, make applications for renovation projects, get assistance to open businesses, etc.
As the rollout progresses, the City plans to have representatives on-site at the East New Orleans Regional Library and the Algiers Regional Library. Dates and hours of operation for the additional sites will be provided in advance so residents can plan ahead, and access the library’s free parking.
“The Mayor recognizes that our residents are our primary customers, and that we must provide a best-in-class user experience. To achieve that, we must first make City services easily accessible to all residents and focus on streamlining the processes and systems we have in place,” said Peter Bowen, Deputy CAO for OBES. “Our libraries serve as cornerstones of our neighborhoods, providing valuable resources to residents, and we’re excited to activate our Land Use, Economic and Workforce Development services at these facilities.”
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