Short Term Rental Administration
The Short Term Rental Administration is a division of the Department of Safety and Permits responsible for licensing of short term rental facilities and enforcement of the standards regulating their operation. The STR Administration works cooperatively with the Zoning Administration Division and the Administrative Hearings Bureau of the Department to effectively administer short term rental regulations of the City's Comprehensive Zoning Ordinance and the City Code.
Application and Payment Information
Applications for Short Term Rental Licenses are being accepted both in person a the City's One Stop for Permits and Licenses on the 7th floor of City Hall and through the online permitting portal at onestopapp.nola.gov. If you're planning to apply in person, the application form is available at the bottom of this page.
For returning applicants who have received an approval notification and are ready to pay the license fee, please visit onestopapp.nola.gov and use the reference code to find your application.
STR Administration Contact Information
The STR Administration can be contacted via email using STR@nola.gov or by phone at (504) 658-7144.
Rules and Regulations
On December 1, 2016, the City Council adopted a series of ordinances which amended both the City's Comprehensive Zoning Ordinance and the City Code to define and permit "Short Term Rentals" in zoning districts throughout the city and to create a licensing process for these uses. These ordinances will take effect on April 1, 2017.
A complete summary of the regulations can be found here, and a table of what types of rentals are allowed in which zoning districts can be found here. To find out what your property is zoned, please use our lookup tool at property.nola.gov .
Registry of Approved Short-Term Rentals
This site is updated nightly with the addresses and permit numbers of approved Short Term Rentals. This information can also be found at onestopapp.nola.gov by searching for the address of the property being researched.
The map below features all rentals allowed in New Orleans on a short term (less than 30 day) basis. This includes all applications for Short Term Rental Licenses regardless of status as well as Hotels, Motels, and Bed and Breakfasts.
Report a Violation
You can report a violation and upload documentation including photos at online using this link: https://www.nola.gov/safety-and-permits/report-a-violation/
Additionally, violations may be reported via email to STR@nola.gov or by phone at (504) 658-7144.