The City of New Orleans is committed to assisting citizens with their questions and concerns.
City Infrastructure Issue
To report Issues such as a pothole, traffic or streetlight issue, blighted property, call 311 within Orleans Parish, or 504-658-2299 from mobile phones or outside Orleans Parish. For answers to common questions about City services, regulations, infrastructure, etc., visit the 311 Knowledge Base.
Contact an Individual Department
Click on the "Find Departments" tab below for a full list of departments. Most departments have contact information at the top right corner of their page.
Pay a Ticket
There are three kinds of tickets: parking, traffic/moving, and camera. Click here to get information about tickets, looking up ticket information, paying tickets online, and contesting tickets.
Request the Mayor for an Event
Complete the Mayor Event Request Form to request an appearance from Mayor Mitch Landrieu at an event. Please be advised, the Mayor's availability can not be confirmed before 2-3 weeks prior to the event.
You can also leave feedback about a specific webpage by clicking the "Was this page helpful?" at the bottom of every nola.gov webpage. You must enter an email address for a member of the webteam or specific department to respond to website feedback.