The New Orleans Civil Service Commission and Department
The Civil Service Commission and Department are created by Article X of the Louisiana Constitution. The Civil Service Commission is the policy-making body that exercises oversight of activities of the Civil Service Department. The Commission is a quasi-legislative body with the power to make rules which have the force and effect of law. In its quasi-judicial capacity, the Commission serves as the court of first instance for all employee appeals resulting from disciplinary actions. The Civil Service Department is responsible for the overall administration of the merit system in City government.
Divisions
Persons wishing more information on how to apply and on which applications we are currently accepting should contact our Recruitment Division at 504-658-3516.
RECRUITMENT & SELECTION DIVISION
Shana Parker, Personnel Administrator
shanajparker@nola.gov, (504) 658-3502
The Recruitment and Selection Division responds to the personnel staffing needs of City agencies. This division works with departments to set minimum qualifications for classified positions, screens applications, administers and scores examinations, and prepares lists of eligibles. Departments then select from the list of eligibles to fill vacancies or make promotions.
Classification & Compensation Division
Robert Hagmann/Tia Harrison, Personnel Administrators
rwhagmann@nola.gov, tnharrison@nola.gov (504) 658-3520
Classification & Compensation is responsible for the maintenance of a uniform and equitable system of job classification and compensation. The staff of this division conducts job audits of positions, performs salary and fringe benefit surveys, and investigates complaints regarding inappropriate assignment or compensation. This division also receives, processes, updates and maintains personnel forms and records for City employees.
Test Development & Validation Division
This division formulates, develops, and validates examination procedures and determines the best measures to use in assessing the knowledge, skills and abilities of prospective candidates for employment and promotion.
Management Services Division
Doddie Smith, Personnel Administrator
dksmith@nola.gov, (504) 658-3543
Management Services is responsible for coordinating the employee appeal process before the Civil Service Commission. This division is also responsible for the review of personal and professional services contracts for compliance with Civil Service Rules.
PUBLIC & EMPLOYEE RELATIONS DIVISION
Doddie Smith, Personnel Administrator
dksmith@nola.gov, (504) 658-3543
Public & Employee Relations provides information to employees, departments, and the public concerning the functions and activities of the Civil Service Commission and department. This division is involved in the development of programs to address specific problems and grievances of City employees. This division provides information to departments to keep employees informed of current policies and programs that affect their employment. Coordination of public records requests, employee elections and substance abuse testing are also a part of this division.
EMPLOYEE GROWTH & DEVELOPMENT DIVISION
Employee Growth and Development coordinates and develops programs for employee personal and professional growth and development. These programs include training modules which are specifically job-related and are designed as vehicles for promotion and advancement. This division also administers the employee performance appraisal process.