Ground Transportation Bureau - Topics

Accessible Taxicabs

Accessible Taxicab CPNCs expand transportation options for people with disabilities through operation of taxicabs which meet Americans with Disabilities Act (ADA) requirements.

Approved Pre-Service Training Instructors

All school bus drivers must undergo 44 hours of pre-service training prior to approval. See a list of authorized instructors.

Background Check & Drug Test Locations

A list of our currently approved background check and drug test facilities.

Charter Party Carrier (Party Bus)

A Charter Party Carrier (CP), or “party bus” is a motor vehicle specially configured to accommodate a party on the motor vehicle itself. A party bus requires a Charter Party (CP) CPNC when transporting passengers on the streets of New Orleans. Additionally, each driver requires a driver's permit.

CPNC 101

A CPNC, or Certificate of Public Necessity and Convenience, is required for all for-hire vehicles picking up passengers in New Orleans. Each CPNC is given a unique number which can be used to identify a vehicle.

Driver & Tour Guide Requirements

All drivers, buggy operators, pedicab operators, tour guides and school bus aides require a permit to operate in the City of New Orleans. Applicants must submit a completed notarized application, pay an application fee, and complete a Federal background check and drug test (drug test not required for tour guides).

Feedback & Lost Items

The City of New Orleans Ground Transportation Bureau wants to ensure residents and visitors receive outstanding customer service from the for hire industry, including taxis, buggies, limousines, tour guides & all buses (including school buses).