Laws governing the City of New Orleans: Home Rule Charter, Code of Ordinances and the Comprehensive Zoning Ordinance.
City Laws and Ordinances
Offices defined by City charter.
Offices defined by State law.
Various boards, commissions and districts defined in both City and State law.
Boards and Commissions
NOLA 311 is New Orleans’ primary source of local government information and non-emergency services. Whether you are a local resident, visitor, or business, NOLA-311 will provide a prompt, courteous and professional customer service experience.
Submit request online
or dial 311 or (504) 539-3266
February 25, 2024 | From NOPD News
February 23, 2024 | From NOPD News
February 22, 2024 | From City of New Orleans
February 22, 2024 | From NOPD News
View all news
Access open City data via download or API.
Open Data at DataDriven
Growing library of dashboards tracking City dat and initiatives.
View spatial City data including the popular Property Viewer and Streetwise.
View online City tools and other City websites.
Websites & apps
Home » Safety and Permits » Topics » Zoning Administration » Non-Conforming Use Determination
As of May 17, 2023, all Non-Conforming Use Determination requests are charged a processing fee of $200. NCU requests will not be processed until the fee has been remitted.
Pursuant to Article 25 of the Comprehensive Zoning Ordinance (CZO), Non-Conforming Uses (NCUs) are uses that do not comply with the current requirements of the CZO. Prior to issuance of a building permit, approval of an occupational license, or assignment of an address, the Department of Safety and Permits is required to make an NCU Determination to verify that the NCU has been maintained (i.e., no vacancy of 180 days or longer).
CZO 25.3.A requires the Department to view claims of NCUs narrowly and to "have all doubts resolved against the continuation or expansion of non-conformit[ies] in order to preserve the property rights of adjacent property owners."
Safety and Permits has a process for evaluation of NCUs, and has created a list of documents that will generally provide the required information to make a formal determination on the legal status of an NCU. The full Departmental Policy Memorandum is provided at this link.
The following information and documentation should be submitted, as applicable, to determine and verify the legality of non-conforming uses. Please provide as many of the documents as are available:
Providing this information does not guarantee that the Department will approve the non-conforming use. Safety and Permits may require additional documentation to supplement the application. In addition, the Department will verify the provided information against the City's records relative to the specific property. The Department may request an inspection to verify the request. There are no fees currently, but fees are under consideration.
Please email the NCU application form and all supporting documents to the Zoning Division at firstname.lastname@example.org.
Once a completed application is received, the Zoning Division will review all documentation and provide a report to the Director of Safety and Permits with a recommendation as to whether the documentation provided supports the retention or attainment of Legal, Non-Conforming Status pursuant to CZO 25.3.B and R.S. 9:5625. The Director makes the final determination as to the non-conforming status of the property based on the information provided to the department. NCU review times vary, but typically take approximately 1-2 months.
Any party aggrieved by a decision of the Director of Safety and Permits with respect to the application of the Comprehensive Zoning Ordinance may be appealed to the Board of Zoning Adjustments within 45 days of the decision.
On this page
Back to top
Pages in this section
Last updated: 11/6/2023 2:46:52 PM
Type an address to get zoning, district, and service information for your location