STR Administration, Enforcement, and Adjudication

Short Term Rentals in Orleans Parish are regulated through the Short Term Rental Administration, a part of the Department of Safety and Permits. The STR Office is located on the 8th floor of 1340 Poydras St., providing direct access to many of the City’s essential regulatory departments.

NSTR (Non-Commercial Short Term Rental)

Renewal Application period: May 31st, 2025 - June 16th, 2025

Office Hours: Monday - Friday from 9:00 AM to 4:00 PM

NSTR Renwal Required Training

NSTR Master Checklist

Short Term Rental Attestation

 
 

CSTR (Commercial Short Term Rental)

As of June 8, 2023, pursuant to CZO 19.4.A.20, new Commercial Short Term Rental applications can no longer be accepted. The application is no longer available on the One Stop App

Please renew your current CSTR License online through the One Stop App within 30 days of your expiration date.

Renewal documents include:

  • Picture ID
  • Floorplan
  • Evacuation plan
  • Please submit the attached form to include the OWNER ATTESTATION, noise abatement, sanitation & security operation plans.

Please also note that effective July 1, 2023, a noise monitoring device is required for all Commercial Short Term Rentals.

One Stop App Help Desk

If you are experiencing technical difficulties with the One Stop App, please contact the One Stop App Help Desk at onestopapp@nola.gov

Short Term Rental Administration

(504) 658-7144 Email Short Term Rental Administration
1340 Poydras Street Suite 800 New Orleans, LA 70112

8am—5pm
Monday—Thursday
8am—3:30pm, Friday

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Short Term Rental Administration
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      Short Term Rental Administration
      Latest News

      City of New Orleans fleur de lis logo

      May 30, 2025 | From City of New Orleans

      NSTR License Renewal Period Begins Tomorrow! 

      All issued NSTR Licenses are set to expire on June 30, 2025. You should have the option to renew your license in your OneStopApp account as early as May 31, 2025. Permitholders who remain in good standing with the Department of Safety and Permits will be eligible to apply for renewal of the NSTR License

      City of New Orleans fleur de lis logo

      April 7, 2025 | From City of New Orleans

      Attention Commercial Short Term Rental License Owners

      Commercial STR License Owners, please be reminded of the updated renewal process. 

      As of June 8, 2023, pursuant to CZO 19.4.A.20, new Commercial Short Term Rental applications can no longer be accepted. The application is no longer available on the One Stop App.

      City of New Orleans fleur de lis logo

      March 31, 2025 | From City of New Orleans

      IMPORTANT INFORMATION REGARDING NSTR LOTTERY

      The next NSTR Lottery will take place on April 24, 2025. The application period will be open April 6-12, 2025. Office hours will be held April 7-11, 2025 from 9am-4pm at 1340 Poydras St on the 8th floor.

      City of New Orleans fleur de lis logo

      January 27, 2025 | From City of New Orleans

      NSTR LOTTERY UPDATE

      The applications received during the NSTR application period resulted in one square requiring the lottery. The two applicants were notified and the lottery was held at 1pm today.

      City of New Orleans fleur de lis logo

      January 21, 2025 | From City of New Orleans

      The NSTR Lottery Has Been Postponed

      Due to unforeseen circumstances pertaining to the weather, we are postponing the NSTR Lottery to Monday, January 27, 2025 at 1pm.   

      We apologize for the inconvenience.

      City of New Orleans fleur de lis logo

      December 23, 2024 | From City of New Orleans

      IMPORTANT INFORMATION REGARDING NSTR LOTTERY

      The next NSTR Lottery will take place on January 22, 2025. The application period will be open January 5-11, 2025. Office hours will be held January 6-10, 2025 from 9am-4pm at 1340 Poydras St on the 8th floor.

      The required NSTR training will be taking place online via TEAMS on December 26 & 27 and January 2 & 3 at 11am.

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