City Hall
1300 Perdido St.
New Orleans, LA 70112
Main (504) 658-4000
Find Departments
Calling 311 is the best way to report a problem or get information about City services. Your call, question or concern will be documented and routed to the appropriate department.
For a list of boards and commissions, visit the City's Board's & Commissions website.
For information about City Council, or to contact your City Councilmember, visit the New Orleans City Council website.
Department List
Department |
Phone |
Accounting, Bureau of |
(504) 658-1517
, (504) 658-1519 |
Administrative Hearing Center |
|
Americans with Disabilities Act (ADA) |
(504) 658-4021
, (504) 658-4020 |
Assessor's Office |
(504) 658-1300
, (504) 368-7642 |
Benefits |
(504) 658-8615
|
Brake Tags |
(504) 658-7160
|
Capital Projects Administration |
(504) 658-8666
|
Chief Administrative Office |
(504) 658-8600
|
City Attorney's Office |
(504) 658-9800
|
City Council |
|
City Planning Commission |
(504) 658-7033
|
Civil District Court |
(504) 407-0000
|
Civil Service Commission |
(504) 658-3500
|
Clerk of Council |
|
Code Enforcement |
(504) 658-5050
|
Communications, Mayor's Office of |
(504) 658-4945
|
Community Development, Office of |
(504) 658-4240
|
Coroner's Office |
(504) 658-9660
|
Councilmember Eugene Green |
|
Councilmember Freddie King III |
|
Councilmember Helena Moreno |
|
Councilmember Jean Paul "JP" Morrell |
|
Councilmember Joe Giarrusso III |
|
Councilmember Lesli Harris |
|
Councilmember Oliver Thomas |
|
Criminal Justice Coordination, Office of |
(504) 658-4040
|
Cultural Economy, Mayor's Office of |
(504) 658-4900
|
Development Working Group of New Orleans |
(504) 658-8458
|
District Attorney's Office |
(504) 822-2414
|
Economic Development, Office of |
(504) 658-4904
|
Emergency Medical Services (EMS) |
(504) 658-2653
|
Equipment Maintenance Division |
(504) 658-8800
, (504) 658-8758 |
Finance, Department of |
(504) 658-1500
|
Fire Department (NOFD) |
(504) 658-4700
|
Firefighters Pension Reform Working Group |
(504) 658-4928
|
Ground Transportation Bureau |
(504) 658-7170
|
Gun Violence Prevention, Office of |
(504) 434-9503
|
Hazard Mitigation Office |
(504) 658-8740
|
Health Department |
(504) 658-2598
|
Historic District Landmarks Commission (HDLC) |
(504) 658-7040
|
Homeland Security & Emergency Preparedness (NOHSEP) |
(504) 658-8700
|
Homeland Security Conference Room |
|
Human Relations Commission |
(504) 658-4020
|
Human Rights and Equity, Office of |
(504) 658-4020
|
Information Technology and Innovation |
(504) 658-7600
|
Job 1 |
(504) 658-4500
|
Juvenile Court, Orleans Parish |
(504) 658-9500
|
Juvenile Justice Intervention Center |
(504) 658-3400
|
Liquidation/City Debt, Board of |
|
LSU Agricultural Center |
(504) 658-2900
|
Mayor's Office |
(504) 658-4900
|
Mosquito, Termite & Rodent Control Board |
(504) 658-2400
|
Municipal and Traffic Court |
(504) 658-8500
|
Neighborhood Engagement, Mayor's Office of |
(504) 658-4980
|
New Orleans Advisory Task Force (NOATF) |
(504) 658-4349
|
New Orleans Interagency Council on Homelessness |
(504) 658-4213
|
New Orleans Municipal Employees Retirement System |
(504) 658-1850
|
New Orleans Recreation Development Commission (NORDC) |
(504) 658-3052
|
New Orleans Redevelopment Authority (NORA) |
(504) 658-4400
|
One Stop Shop |
(504) 658-7100
|
Parks and Parkways, Department of |
(504) 658-3201
|
Performance and Accountability, Office of |
(504) 658-8911
|
Police Department (NOPD) |
(504) 658-5393
|
Police Secondary Employment, Office of |
(504) 658-8747
|
Procurement, Office of |
(504) 658-1550
|
Property Management, Department of |
(504) 658-3600
|
Public Library (Main Branch) |
(504) 596-2570
|
Public Works, Department of |
(504) 658-8000
|
Real Estate and Records |
|
Registrar of Voters, Orleans Parish |
(504) 658-8300
|
Resilience & Sustainability, Office of |
(504) 658-8600
|
Revenue, Bureau of |
(504) 658-1666
, (504) 658-1648 |
Safety and Permits, Department of |
(504) 658-7100
|
Sanitation, Department of |
|
Short Term Rental Administration |
(504) 658-7144
|
Stormwater and Green Infrastructure |
(504) 941-0048
|
Supplier Diversity, Office of |
(504) 658-4904
|
Traffic Court (Municipal and Traffic Court) |
(504) 658-8500
|
Transportation, Mayor's Office of |
|
Treasury, Bureau of |
(504) 658-1712
, (504) 658-1720 |
Vieux Carré Commission |
(504) 658-1420
|
Youth and Families, Office of |
(504) 658-4944
|
Get information/Report a problem
Call 311 to get information about any city service or to report the following:
Property Issues
- Illegal dumping
- Long grass, weeds, rodents and other signs of blight
Roads
- Street Light out or malfunctioning
- Street flooding/drainage issues
- Pothole
- Road shoulder damage
- Sidewalk damage
- Pavement markings – missing or faded
- Street name sign damaged or missing
- Traffic Control sign (e.g., Stop sign; Yield sign) missing or damaged
- Traffic Control signal (i.e., Stop light) missing, damaged or malfunctioning
Waste Collection
- Garbage – missed collection
- Recycling – missed collection
- Dead animal pickup
- Large item trash/garbage pickup
- New recycling cart
- Return recycling cart
Water
- Manhole cover missing or damaged
- Street flooding/drainage issues
Media Requests
To submit a media request, send an e-mail to communications@nola.gov or call the Communications main line at (504) 658-4945. City staff are not authorized to speak directly with the media without first engaging with the Communications Office.